CR Software Releases Enhanced Customer Portal

CR Software LLC (CRS), the leading financial software solutions provider to collections entities, announces today a major upgrade to its CRS Customer Portal. 

CR Software has been providing access to its Customer Portal for its clients since 2006 and is constantly enhancing it to best meet the needs of CR Software’s clientele.  The Customer Portal provides customers with a resource to keep them abreast of the latest developments at CR Software and is a free tool available to ALL CRS customers.  It is informative, beneficial and simple to use.  Here are just some of the features offered:

• New Software Release Updates
• Integrated Vendor News
• New Software Module Announcements
• Upcoming Events
• ALL user Documentation
• Ability to submit Programming Requests
• Ability to submit Enhancement Requests
• Ability to submit Support Requests
• Access to Case History
• Access to Project History
• Access to communications portal to the support teams, as well as the services department for quick and easy turnover of projects
• Access to the CRS Customer Advisory Board through discussion forums, meeting notes and agenda items requests
• Current projects are tracked through the portal and clients can report requirement changes if needed
• Listing of all open and closed Support Cases, including the ability to search for specific cases
• Ever-growing FAQ library
• Up to date “issues” listing along with solutions
  

“The CRS Customer Portal is a useful tool for our customers,” explains Edz Sturans, President of CR Software.  “It serves as another means of communication between CR Software and our clients. It allows for off-hours communication with Support and programming staff. It is a user friendly, comprehensive repository of information to help our clients use self help and self training methods to improve their business.”

About CR Software, LLC
Since 1984, CR Software has been setting the standard for collections industry software systems.  CR Software deploys, executes, and supports hundreds of installations every year.  CR Software LLC corporate headquarters can be reached at (800) 222-1722, by e-mail, kristine.sturans@crsoftwareinc.com or via the World Wide Web at http://www.crsoftwarellc.com.