GARDEN GROVE, CA - Vengroff, Williams & Associates, Inc., the leading provider of receivable management and business process outsourcing solutions, today announced findings from a recent online survey of financial executives at Fortune 1000 companies in the United States.
The VWA survey revealed that a large number of the companies are significantly concerned about both cash flow and tight liquidity and are keeping a strident watch on credit terms and corporate credit risk. The global economic environment and restricted access to liquidity have highlighted the importance of an efficient cash management structure. As working capital is the lifeblood of firms, 90% of the survey respondents indicated that they are constantly examining the ways in which they can get cash flow under control. While traditional corporate performance levels have focused on factors such as the efficiency of manufacturing, operations, and the effectiveness of sales and marketing, the primary issue is working capital management, that which dictates business survival and growth.
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Additionally, the survey revealed that historical-based measurements, such as past due percentages, DSO and aging quality, used by 89% of the responding companies, are the primary measures of success for their firms. The majority of those polled stated that they are looking for proactive ways to head off receivables disputes before they become an issue.
"Affiliating oneself with a trusted partner that has the range of cash management solutions required to optimally manage collections, payment and liquidity is vital at this time in our economy," stated Robert Sherman, president of Vengroff, Williams and Associates. "Using historical indicators alone, such as DSO and percentage past due, to measure success is akin to driving while looking in the rear-view mirror. When cash is otherwise locked in due to disputes it is time for companies to tighten credit practices and optimize cash inflow to ensure that DSO, DDO, and Collection Effectiveness is not negatively affected -- these key metrics used to rate the financial health of firms."
Furthermore, 90% of the polled corporations agree that effective dispute and deduction management can improve customer service and unlocks time for justifiable activities like sales, order entry and cash collection. Overall, with effective working capital processes in place, efficiency increases as a result of reduced operating costs. In fact, 72% of respondents say that their company reviews the balance of overdue receivables on a weekly basis.
Additional survey findings from VWA revealed that in spite of the fact that 68% of the respondents have themselves requested credit from a vendor or credit resource in the past 90 days, this same percentage has tightened up their respective corporate credit policy in response to the current credit crunch. Overwhelmingly, responding companies noted that is it riskier to extend credit to their customers, as compared to the same time last year.
The VWA survey conducted in April 2009, polled financial, collections and receivables executives at mid-to large-sized global companies in varying industries and found that:
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