Castel Customers Receive Best Overall Operations, Quality and Client Support Awards

Castel, Inc., a leading supplier of contact center solutions, is pleased to congratulate three of its customers for receiving high marks at the recent Debt Connection Symposium and Expo in San Diego, California.

The Northstar Companies, Capital Management Services, and Creditors Interchange, each of which has offices in Buffalo, New York, were honored at the show. Northstar received the Capital One 2008 Auto Finance Outstanding Commitment to Quality and Client Support award and the Discover Financial Services Best Overall Operations for 2008 award. Creditors Interchange won the 2008 Agency of the Year from Capital One US Card and Capital Management won Discover Financial Services Best Overall Operations for 2008. All three companies rely on Castel’s advanced dialer technology and user-friendly software in their collections operations.

“We depend on Castel’s exceptional software for its ability to dramatically increase our collection center’s productivity and on their superb customer support,” said Ann Granville, Chief Synergist, The Northstar Companies.

“Castel’s superior product offering and strong commitment to servicing our needs provided major support for our performance which was recognized by Capital One,” said Larry Rizzo, VP of Information Technology, Creditors Interchange.

According to Capital Management, the company has grown from 50 employees in 2002 to more than 1,500 employees today. “Castel’s systems allow us to quickly meet our growing customer demands and remain highly competitive in a tough market,” said Dan Abadir, President and COO, Capital Management Services, Inc.

Nick Kimball, Castel’s President and Chief Executive Officer said “I’m delighted that our products and services can be a part of these Castel customers’ success in the industry.”

About Castel
Castel, Inc. develops and markets highly scalable call management solutions, which provide significant improvements in agent productivity over competing systems. Leading financial institutions, collection agencies, and telemarketing organizations use Castel’s modular, open solutions. For more information, please visit www.castel.com.

About The Northstar Companies
The Northstar Companies provide full-service debt collection to the Credit and Collections industries. As the former owners of Great Lakes Collection Bureau, they have more than 35 years of industry experience, which allows the organization to provide unparalleled service, support and performance to their clientele.

About Capital Management
Capital Management Services is a nationally licensed and recognized collections agency providing the highest level of delinquent receivables resolution. Capital Management Services is one of the fastest growing receivable management firms in the country.

About Creditors Interchange
Creditors Interchange is a fully licensed, bonded and insured receivable management firm offering complete U.S. and Canadian coverage, as well as business-to-business collections. They are committed to providing their client partners with unparalleled service and work closely with them to stay above the average liquidation curve.