Arrow Opens New Call Center

Arrow Financial Services LLC, a leading national debt buyer and contingency agency announced on November 1, 2000 the acquisition of a call center from Risk Management Alternatives (RMA) located in Gaithersburg, Maryland.

The call center will be managed by Randal Gunn, a seasoned veteran in the collection business with over 16 years of management experience.

Jack Lavin, President and CEO of Arrow, commented, “Arrow has been fortunate enough to have increased both its contingency placements and portfolio acquisitions significantly in 2000 and the addition of the Gaithersburg office fits perfectly into our growth strategy. In 2001, we plan to aggressively grow this facility as well as our other call centers and will also continue to seek similar opportunities to acquire strategically placed call centers in the U.S.”

With the addition of the Gaithersburg office and their 70 account representatives, Arrow now has four call centers (San Diego, CA; Whitewater, WI; and Lincolnwood, IL) with over 700 employees.

For more information about Arrow Financial Services, visit our website at www.arrow-financial.com