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AOL Closing Call Center, Laying Off 900
December 4, 2006
by Patrick Lunsford, CollectionIndustry.com
America Online told the Mayor of Oklahoma City that they will be closing a call center there in January. The call center employs 900 people.
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Mayor Mick Cornett said that AOL would be telling the employees that their last day would be January 29. He also said that the closing was not a reflection of the call center’s performance; it had to do with AOL’s shifting revenue model.
AOL is in talks with other call center companies to take over the office and possibly retain many of the employees.
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