Interview: Jack Nixon of CMRE Financial Services, Inc

insideARM.com recently had the chance to engage in a Q&A session with Jack Nixon, CEO of healthcare collection agency CMRE Financial Services.  We talked about his career and the current state of healthcare collections.

Q. How did you get involved in the healthcare collections industry?

A. My experience in serving the healthcare industry in the area of A/R management started in 1965 when I became Executive Vice President of The Doctor’s Business Bureau of Southern California.  DBB had served the medical profession for over 50 years.  When DBB was sold in the late 1960s, I founded Medical Accounts Control and organized Hospital Physicians Business Bureau for a retail company, Credit Bureau Central.

Medical Account Control was sold, and in 1978, California Medical Receivables Exchange was founded as a soft-core collection company.  Soft-core is now recognized as outsourcing, early-out, etc.  CMRE absorbed HPBB and became our present company, CMRE Financial Services, Inc., which serves the medical profession exclusively, nationwide.

Q. Can you describe your agency a little more?

A. CMRE Financial Services provides professional and cost effective accounts receivable management services to medical, dental, and related healthcare organizations.  One thing that separates CMRE from similar providers, I think, is our focus and determination to lead the industry.  For instance, we were the first agency to receive MDHBA’s highest recognition: Healthcare Agency Certification.

Q. How much of your operation is devoted to healthcare collections?

A. We are an agency 100 percent devoted to healthcare collections – including A/R management, healthcash EFT plans, insurance follow-up, Worker’s Compensation, and installment contract management.