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Free Reports about Debt Collection and ARM Best Practices

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Three Strategies to Shrink Bad Debt: Presumptive Charity Care, Propensity to Pay and Partner Management

Despite the advances of the Patient Protection and Affordable Healthcare Act (ACA) related to patient debt (establishing maximum out-of-pocket expenses and other protections), most healthcare finance analysts believe bad debt will increase over the coming years.

In this free whitepaper, sponsored by LexisNexis, you’ll discover best practices from a wide range of healthcare providers who have managed to stem the tide of bad debt increases.

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TECH LOCK Challenge: A Compliance and Data Security Questionnaire

Using these 55 questions, developed by industry-expert Todd Langusch of TECH LOCK, Inc., you’ll be able to immediately see any vulnerabilities your agency may be laboring with.

This comprehensive questionnaire looks at the following risk areas: Risk Assessment, Security Awareness, Overseeing Service providers, Encryption, Transmission of Sensitive or Non-Public Personal Information, Firewall, System Hardening, Regularly Monitor and Test, Strong Access Control measures, General, Remote Access.

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Collection Agency Operations and Technology Survey

In February 2014, BillingTree, in cooperation with insideARM.com, conducted its second annual survey of collection agency operations professionals. The purpose of the survey was to benchmark the usage of collection technology solutions and the priorities of decision-making accounts receivable management (ARM) professionals and examine year-over-year trends as the industry navigates a shifting business and regulatory environment. This white paper delves into key findings of how collection agencies are harnessing technology to improve business processes and maintain compliance in an ever-shifting regulatory landscape.

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Understanding TCPA: Maximizing Consumer Outreach & Mitigating Risk

Unsure what impact the new Telephone Consumer Protection Act’s (TCPA) regulations will have on your operations and risk mitigation efforts? In this whitepaper from Neustar, cut through the clutter and get straight-forward answers for how to navigate the bumpy regulatory landscape while driving business and operational value.   Download the whitepaper now to learn: What […]

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The Quarterly Review – Keys to Sustaining Revenues, Tips for Your BOD and Investors, M&A and CFPB Update

Regulatory and economic changes continue to have a profound effect on the way that credit grantors, collection agencies, debt buyers, collection law firms and vendors are running their own businesses. In many instances, compliance trumps performance across major market segments as the new age of regulatory oversight sets in while the economy continues to recover […]

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Why Is Nobody Talking about ICD-10?

With less than a year until the switchover to ICD-10, we are entering crunch time. Many healthcare providers only have just begun their planning for the transition, which must be completed by Oct. 1, 2014. More importantly, in survey after survey, many revenue cycle managers or healthcare providers claim they do not know the status of their ICD-10 project.

ICD-10 migration, contrary to what some may think, is not a “coding department problem” or an “IT problem.” Implementing ICD-10 will have ripples throughout the organization, affecting almost every department in some manner.

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5 Tips to End the Credit Reporting Nightmare

Even when it’s working right, the U.S. credit reporting system affects all of us. Consumers, who pay their bills promptly, receive higher credit scores; debt collectors who accurately report consumer accounts experience increased recoveries; and lenders who rely on the credit reporting system make better lending decisions.

But the U.S. credit reporting system is in a state of disarray and this spells “n-i-g-ht-m-a-r-e” for data furnishers.