American Profit Recovery, Inc.

American Profit Recovery, Inc.

Small Companies — 6th Place

American Profit Recovery (APR) is a collection agency with offices in Massachusetts, Michigan, North Carolina and Kentucky. The company specializes in the collection of third-party debt in the medical/dental, banking, trades, lawn care and other professional services industries.

Part of APR’s positive employee environment is shown through gifts the company gives for milestones that are achieved. It gives year end bonuses for 5 different categories from rookies to seasoned representatives. Bonuses for Admin/IT Managers are based on overall sales budget achievements quarterly and annually. Bonuses for collectors are based on a monthly basis on activities and goals.

All offices offer free coffee and water coolers. Snacks and soda are also available for purchase in MI for a lower cost than the vending machine or store. MA has cheese balls, popcorn and pretzels per employee request available daily for free! Team lunches and breakfasts on the company are administered regularly.

The company uses communication tools such as organizational newsletters, corporate intranet, suggestion boxes, employee surveys, an open door policy, opportunities to meet with senior leadership, Intra-office instant messaging, feedback meetings, GoTo Meetings, and the creation of a new company facebook fan page, which the company posts pictures and blogs and events and encourage employees to intermix.

Employees also participate in monthly company calls, reading bi-weekly blogs by members of the staff and PR company. The company offers recognition to employees. YouTube video blogs are orchestrated by APR’s public relations company to show what is going on in different offices.

An employee is eligible for the company’s health plan on the first of the month after 90 days. The company instates a vision plan this year that costs employees fix dollars per month. APR also offers a discount card for discounts on prescriptions, chiropractic care and other alternative medicine. The company and employees share the cost on prescription and medical coverage.

Company Profile