Credit Protection Association, LP

Medium Companies — 3rd Place

Credit Protection Association (CPA) was founded in 1977. It is known for being the first company to specialize in low-balance, high-volume collections in the cable and home video markets.

To affirm their employee’s hard work the company offers bonus programs. Year end bonuses are distributed by department heads based on company, department and employee performance. Call center bonus/incentives include cash, gas cards, gift certificates for coffee, restaurants, movies and other prizes. Agent incentives are awarded based on dollars collected per account.

Telecommuting options are available to all employees on almost every level. Employees are also equipped with network access and Blackberries so they can fulfill their positions outside of the office.

CPA’s Employee Assistance Program offers assistance with child care, elder care, alcohol and drug abuse, life improvement, difficulties in relationships, stress and anxiety with work or family, depression, personal achievement, emotional well being, financial and legal concerns, and grief and loss. Child care costs are subsidized with a ten percent discount at a national day care chain that has a center at the office location.

CPA invests in the health of its employees by offering an on-site physical fitness center. The center is complete with training classes, a full gym with weights and exercise equipment, locker room facilities, showers and a running track.

The company’s health plan provides full coverage to employees in life insurance, short term disability and long term disability. Employees are eligible for the company’s health plan after one month of employment.

Company Profile


Credit Protection Association, LP Dallas, TX www.creditprotect.com
CEO:	Nate Levine
Industry:	Collections
Full-Time employees:	88
Part-Time employees:	0
Male	38%
Female	62%
Avg. salary – exempt employees:	70000
Avg. salary – non-exempt employees:	30000
New hires last year:	16