NPAS, A Subsidiary of Parallon

Large Companies – 2nd Place

National Patient Account Services (NPAS) is a provider of early-out collection services to the hospital industry and is now proudly a part of Parallon Business Solutions and its Business Performance Group. NPAS collects balances on insurance, co-pays and deductibles after insurance has paid and self-pay.

All employees at NPAS are eligible for bonuses and merit increases. There are three different bonus structures: Exempt Incentive Programs (up to 10% of salary per year); Support Bonus program (up to $180 bi-monthly) and Collector Bonus (can earn up to $3,000 per month, average $512 monthly).

NPAS workers must complete six months of service in a part-time or full-time status in order to receive tuition reimbursement for an Associates or Bachelors degree. Full-time employees can receive is up to $5,250, and part-time employees can receive up to $2,600 per calendar year.

NPAS’ medical plan includes full coverage for employee life insurance and shared cost for medical, prescription, dental and vision coverage. The company pays 80 percent of employee medical costs. Eligibility begins after two months of employment.

NPAS was also a Best Place to Work in Collections in 200820092010, and 2011.

Company Profile

National Patient Account Services
Louisville, Ky.
CEO: Curtis Warfield
Industry: Healthcare Collections
Full-Time employees: 485
Part-Time employees: 78
Male 22%
Female 78%
Avg. salary – exempt employees: $61,194
Avg. salary – non-exempt employees: $30,555
New hires last year: 72

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