Select a market segment to see how it responded to our survey:
What services does your company primarily provide?
Do you outsource any part of your recoveries or collections?
If “yes” to the question above, did you send more delinquent accounts out to your collection agency vendors, or sell more accounts to your debt buying partners, in the second quarter of 2011, compared to last year?
How many external service providers does your company keep in its network for receivables outsourcing?
If you think about the netback from your external collection network, did it increase or decrease in the second quarter compared to last year?
In the Second Quarter of 2011, did the size of your company change?