The Perfect Storm - Four Major Challenges in the Debt Recovery Space today that must be addressed with innovative technology

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Oct. 9, 2019, 2 p.m. Oct. 9, 2019, 3 p.m.
9 October 2019 at 02:00 p.m. ET
9 October 2019 at 03:00 p.m. ET
1 hour

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The collections industry is facing some of its steepest challenges to date:

• hiring in the midst of historically low unemployment
• rising wage rates
• reduction of client fee rates
• the rising cost of compliance

The complexity and interconnectedness of these challenges demand that agencies develop and deploy unique solutions such as artificial intelligence to these problems, otherwise, they will be left behind by more innovative firms.

Join Mike Frost, Managing Partner Malone Frost Martin and Marty Sarim, President & CEO of ERC to hear the depth of these challenges, what agencies should be doing to embrace and overcome them, and get an update on the first-ever deployment of a Virtual Collections Agent at ERC.