Report: Minnesota Medical Center Tagged for Federal Violations over Collections

  • Email
  • Print
  • Printing Articles

    1. Click here to print!
    2. ...or print directly from your browser by choosing File > Print... from the menu or by pressing [Ctrl + P]. Our printer-friendly stylesheet will make sure extraneous website stuff isn't printed.
    3. You're done!

    Close this message.

  • Comments
  • RSS

The Accretive saga may be over, but repercussions are still being felt by its former client, Fairview Health, according to a report by the Minnesota Star Tribune.

When the Minnesota attorney general’s office came after Accretive Health earlier this year for allegedly engaging in strong-arm collection tactics, the company maintained that no Accretive employee was directly involved, and by implication, it was Fairview staff who reportedly engaged in attempting to collect fees from patients who were receiving treatment in the emergency room and other perceived violations.

Even after settling with the attorney general in July for $2.5 million, Accretive repeated its claim that none of its employees were engaged in the actions for which it was accused. Now one of the hospitals in the Fairview system, the University of Minnesota Medical Center, has come under scrutiny by the Centers for Medicare and Medicaid Services (CMS) for failing “to protect and promote each patient’s rights to be free from all forms of harassment when the hospital utilized aggressive payment collections tactics at the point of patient care,” the Star Tribune investigation found.

According to officials quoted in the news story, CMS will not impose sanctions provided the medical center agrees to take corrective measures, which hospital officials say it has already begun to do.

In addition to determining that staff at the medical center had engaged in aggressive collections, regulators also found that the hospital failed to respond promptly to patient grievances and violated EMTALA (Emergency Medical Treatment and Active Labor Act).

Fairview told the Star Tribune that it intends to be in “full compliance” with CMS’s corrective action plan.

  • Email
  • Print
  • Printing Articles

    1. Click here to print!
    2. ...or print directly from your browser by choosing File > Print... from the menu or by pressing [Ctrl + P]. Our printer-friendly stylesheet will make sure extraneous website stuff isn't printed.
    3. You're done!

    Close this message.

  • Comments
  • RSS

Posted in Denials Management, Medical Receivables, Patient Access, Patient Financial Services, Revenue Integrity .

Continuing the Discussion

We welcome and encourage readers to comment and engage in substantive exchanges over topics on insideARM.com. Users must always follow our Terms of Use. Also know that your comment will be deleted if you: use profanity, engage in any kind of hate speech, post an incoherent or irrelevant thought, make a point of targeting anyone, or do anything else we find unsavory. Your comment will be posted under your current Display Name, shown below. If you'd like to change your Display Name, you must update it on the My Profile page.

Leave a Reply