West Corporation to Acquire ARM Giant Omnium Worldwide

West Corporation, one of the largest providers of call center and communication services in the world – and an increasingly major player in the ARM industry – announced late Wednesday that it is acquiring ARM firm Omnium Worldwide in a transaction that is expected to close in the second quarter. In a conference call Thursday morning to discuss quarterly earnings, West CEO, Thomas B. Barker, said that the purchase price will be around $150 million.

In its quarterly earnings release, West said that it would be buying Omnium, a leading accounts receivable management and cost containment company headquartered in Omaha, NE.  Omnium’s web site also confirms the deal.  Omnium claims that they are one of the top 5 independently owned ARM companies in the U.S.

Barker, commented on the deal: "The team at Omnium Worldwide has built an impressive business through the development and use of outstanding technology, proprietary workflow tools and strong client relationships. We are thrilled to be partnering with Omnium CEO Doug Wilwerding and his entire organization. Omnium has created a track record of delivering consistent revenue growth with attractive EBITDA margins. Culture and strategy are closely aligned at Omnium and West and by combining the two companies we expect to establish a top-tier partner to better meet our clients’ needs and add greater diversity to our revenue.”

Omnium utilizes proprietary technology, data models and business processes to improve its clients’ cash flow. Omnium is a leading provider of overpayment identification and claims subrogation to the insurance industry. Omnium also has expertise in identifying and processing probate claims on behalf of credit grantors.

Omnium, at one time, focused on ARM for the communications sector but has recently expanded to the insurance and healthcare markets as well as financial services.