A combination of leaders in accounts receivable and technology have come together to launch a new online batch skip trace application. LocateSmarter™, a subsidiary of CBE Companies, announced the members of its management team today.

Chad Benson, President and COO, is co-founder and visionary for LocateSmarter’s formation. “Assembling a talented and passionate team helped bring LocateSmarter to life. The team is focused on solving complex business challenges and mitigating risk in today’s receivables environment,” Benson said. “We’ve developed a cloud-based solution that delivers consumer information from multiple data providers through one centralized platform. It is extremely easy to use for any sized organization.”

With Benson’s background in technology, financial services and accounts receivable, he understands that the emergence of Business-Process-as-a-Service (BPaaS) products can rapidly change the way business is conducted with improved efficiency and effectiveness of online services.

Delivering Leading Data Solutions and User Experience through LocateSmarter

Jessica Phelan has played a key leadership role in directing the product’s research, design and development team since 2011.  She was hired as the first dedicated LocateSmarter employee. As Product Manager, Phelan led a development team to get the project off the ground.  “We’ve had firsthand experience with the challenges of effectively managing a batch skip trace process using multiple data providers within today’s systems environment,” said Phelan.  “With LocateSmarter, our customers have the flexibility to easily customize their workflow.”

In her expanded role as Manager of Product Management and Operations Support, Phelan is responsible for product development, data provider partnerships and delivering an exceptional user experience. She has been in the accounts receivable industry since 2009.

The People, Process and Passion to make the User Experience an Exceptional Journey

Todd Osborn, Director of Sales and Marketing, brings 25 years of executive-level experience in software-as-a-service (SaaS) products and B2B Internet marketing. In his past, Osborn played a key role in launching three IPOs, including Gateway 2000, where he and Benson first connected.  “My first encounter with LocateSmarter was a beta demo. It was quickly apparent to me that it would be a game changer in the accounts receivable industry,” said Osborn.

The most recent addition to the team, Lindsey Newcomb, brings seven years of experience to LocateSmarter. As Marketing Manager, she oversees the marketing strategy and will be instrumental in the launch of LocateSmarter’s social media and content development strategies to engage with users.

Benson said LocateSmarter will soon announce its premier data provider partnerships, as well as key research results from an in-depth study on consumer location data in today’s receivables environment.

Learn more about how LocateSmarter will help businesses become more productive and competitive by viewing a two-minute video at www.locatesmarter.com.

LocateSmarter, LLC., a subsidiary of CBE Companies, was formed in 2012 as a Business-Process-as-a-Service (BpaaS) company with a mission to deliver next generation cloud-based skip trace solutions. The company developed a self-named application that delivers consumer information from multiple data providers in one centralized location. LocateSmarter will be available to credit issuers, healthcare facilities, utility companies, banks, law firms, collection agencies, debt buyers and more. The application will officially launch in September 2014.


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