Real Bill Bartmann Visits N.C. & Other Non-Breaking News
As reported by American Banker and other ARM industry news outlets, Bill Bartmann, (otherwise known as @RealBBartmann on the Twitters) CEO of CFS II, A.K.A. the man who “pioneered the credit-card debt collection industry” and is now “taking on the industry to reform it,” and a team of CFS II representatives visited the great state of North Carolina earlier this week to take a peek at some office space for a potential call center or centers he may open there that might one day, as early as 2013, employ somewhere between 0 – 2000 employees, hypothetically speaking.
According to the Winston-Salem Journal, “North Carolina is competing with sites in Nevada for one or both call centers….[Bartmann] is looking at sites in Florida, Ohio, and Virginia for future centers.” Needless to say, vacant North Carolina office parks are plausible contenders for CFS II’s hinted-at expansion plans (along with other perfectly adoptable orphan office sites in four other states across the country).
insideARM.com did not report on the Bartmann Road Trip May 2012 when the story first broke a few days ago. It’s not that I don’t think that a debt collection company announcing a social call to one of the Carolinas for the purpose of contemplating doing something or other there (weather permitting, of course) isn’t relevant to our readers. It’s just that I was busy prepping other non-breaking news stories such as:
- Fon du Lac, Wis. Restaurant Adds Chicken Fingers to Its Already Delicious Kids’ Menu
- Mike Bevel Finishes Reading Yet Another Novel
- NBA Playoffs Reach Second Round; Traveling Violations Still Not Called
- Gina McNaughton Mixes Perennial & Annual Flowering Plants To Maximize Effect of New Container Garden
- Central High School Valedictorian tells Class of 2012: “The World is Your Oyster. Shuck it!”
- Love is a Battlefield
Next time (or when CFS II actually leases a call center or in reality hires additional employees) I’ll do better.
Michael Klozotsky is the Chief Content Officer at insideARM.com. When real news happens, he’s on it.



I am so proud to see the focus on Bill Bartmann instead of your own business. It’s like little jealous kids.
Thanks, Mark! Glad you enjoyed the article!
I hate to see all these different states wasting time on this, as the Tulsa Call Center barely has 100 employees, so hopes of 2,000 jobs in Las Vegas or any other state is most unlikely.
*One very important topic is what to expect as an employee of CFS II, you will be forced to work Saturday’s and Sunday’s almost every week ( You actually get one off-the First Sat of the Month). oh and oh well I’ll earn lot’s of overtime to buy nice things for my family. to make up for the time I am at away from them….WRONG… you will not get one dime overtime.. as for some reason the CEO, COO and Admin’s think that you are a salaried employee and exempt from overtime pay..
*However the Oklahoma Labor Board does not agree, a salaried employee is required to work 40 hrs a week , typical hours 8am-5pm, unless otherwise specified. *
Collectors at CFS II that don’t actually manage any other employees, only responsible for themself are entitled to overtime pay for any and all hours over 40 per week ,which consists of time and a half as a minimum. * The first CFS got into trouble with labor board for this very same violation.. You think you would learn*
Bill- is sor worried about Collections Abuse—- what about EMPLOYEE ABUSE…****
Just like you we like to spend time with our families, and not be forced to work mandatory overtime for no extra pay… many drive 60 minutes one way to work at CFS II, so this is very costly . Funny thing is never see the COO or CEO working these mandatory Saturday and Sunday’s, they are home spending quality time with their families ,which we should be as well. .
*All Overtime hours can be documented from log in to computer systems as well as phone calls- There is proof** for Labor Board…
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Call Centers
Frequently, call center employees are paid for a set timeframe, such as 8:00 a.m. to 5:00 p.m., or paid based on the time they are logged into a phone system. However, they may be required to be at their workstations to perform work activities before and/or after the shift without being compensated for this extra time. The unpaid work activities may include, but are not limited to, booting up computers, logging into computer applications, logging into telephone systems, and reviewing emails and voicemails.
This practice violates the law. Employees are required to be paid for all their time worked. Nichols Kaster has successfully represented call center employees from across the country to recover these unpaid wages.
If your employer has used an automatic time clock system and it has resulted in failure to be paid for time worked, you may be eligible to make a claim for damages. If you have questions about this investigation or would like to discuss your potential claims, please contact us.