2013-12-inside-ops-thumbHiring talented collectors: is it entirely luck? Or are there things hiring managers and CEOs can keep in mind to tip the scales in their favor?

It’s a trick question: Of course there’s a science to this. And insideARM.com’s new webinar series, insideOperations, is taking a deep dive into how to hire the top talent for your agency.

Once upon a time, hiring was simply a numbers game: the more people you had on the floor dialing, the better chances your agency had of collecting. Now, though, it’s not simply a matter of overwhelming percentages. Now, you need the right person in the right seat doing the right job — not just for your bottom line’s sake, but for the security of your company.

It’s too risky, compliance-wise, not to pay close attention to who you’re hiring to represent your agency, your clients, and your reputation.

For our inaugural launch, we’re joined by two big names in the industry: John Burke, Vice President of Consumer & Client Amazement at Sentry Credit, and Wally Steele, formerly of F.H. Cann, and an industry veteran with over 25 years collection experience centered on receivables management and portfolio optimization.

The webinar will focus on some of the following questions, with plenty of time built in to answer any specific questions your have about your own company’s operations:

  • What should you look for in new employees?
  • What are the signs of an engaged applicant?
  • What are some early warning signs to be aware of?

Thinking about the operational implications of the wrong hire at the wrong time? Questions about not just filling a seat, but filling a vital role in your operations? You’ll absolutely want to sit in on this webinar.

REGISTER NOW!


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