December is a contemplative month: we take stock of what we did wrong. We make lists of what we’re going to do right. We drink a LOT of eggnog.

Interactive Intelligence will be hosting the perfect webinar for your compliance questions: 2014 Predictions: Compliance Officers Examine the Collections Landscape. Moderated by insideARM.com’s own Mike Bevel, this will be a frank talk with compliance professionals from a variety of agencies in the industry. We’ll talk about what has worked, what hasn’t worked, and what will help.

The webinar is scheduled for 11 December 2013, at 2.00 p.m. Eastern.

Compliance is at once a legal requirement, reputational risk management strategy, and ethical imperative, and an unavoidable operational expense for debt collection organizations. Enacted and impending regulations from the Consumer Financial Protection Bureau (CFPB), as well as other agencies and entities, is thrusting compliance front-and-center like never before.

So be sure to join us as Compliance Officers from across the industry share their views on what’s coming and where ARM organizations will be focusing their time, money and efforts during 2014.


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