A specialized credit and risk training program will be held on the 28-30 July 2008 in Nairobi and follows on from the highly successful Risk Management Best Practices Seminar that was delivered to the member banks. The Collections Management Best Practices Seminar is a three day programme providing delegates with a comprehensive understanding of the concepts and practical implementation of best practice collections management in the early and late stage collections environment.

Leading experts in collections management will cover the following topics:

Collections Management Best Practices – Early Stage [2 Days]

* Risk management and credit scoring concepts and terminology
* Early stage collections – policies, best practices and a case study
* Delinquent strategy actions exercises
* Best practice early stage collections organisational structures
* Leading operational collections methodologies and resource allocation

Collections Management Best Practices – Late Stage and Recovery [1 Day]
* Risk management and credit scoring concepts and terminology
* Late stage collections – segmentation, policies, best practices and a case study
* Best practice department structure for late stage and recoveries areas
* Calculating the most profitable point of handover
* Recoveries – policies, best practices and a case study

Over the 3 days, delegates will be exposed to interactive presentations, case studies and simulations, all based on international best practices. For more information and a detailed description of the seminars, please email Mr. Stephen N. Anjichi of Kenya Institute of Bankers thebanker@kib.co.ke

Stephen J. Leonard, Chief Executive Officer at PIC Solutions, comments, “This Collections Management Seminar follows on from the highly successful training that we previously co-hosted with KIOB. Globally, there is an increased focus on collections and banks all across the region are looking to implement international best practice solutions. Our consultants who will be delivering the seminar are experts in the field and have a wide range of experience.”

PIC Solutions is the leading specialist credit risk solutions company in the EMEA region. With offices in Cape Town, Dubai, Johannesburg, Manama and Nairobi, we deliver integrated analytics, consulting and software solutions to over 150 companies in 30+ countries. We work worldwide with organisations to improve performance, drive strategies and enhance profitability.


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