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Benchmarking Report
Escheatment

Escheatment: Policies & Procedures Packet

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Empowering Consumers: One Company's Experience With an Opt-Out Form

Article
CFPB Complaints

CFPB's New Public Report Format

Report
State Law Grid (2017)

State Law Grid

Now updated through August 2017, this Grid will give you the basics on those states which have laws specific to a number of collection activities and a "heads up" to gather information about those laws. It was designed to tell you if there is a requirement in the state to show where you should engage counsel to marshal your efforts to be certain you are in compliance with the wide expanse of state laws. This Grid will enhance your compliance efforts and help you target those efforts at the State level. This report will be updated twice a year. CPF members get updates to the Grid for free!

Article
pixabay-pirate

Avast! Scurvy! And Other Pirate Things: How a Phone App Might Cost Your Company

Report
The CFPB's Consent Orders Regulating the ARM Industry Thumbnail

The CFPB's Consent Orders Regulating the ARM Industry

Our guide on The CFPB’s Consent Orders Regulating the ARM Industry is the first report of its kind designed to help debt collectors comply with consent orders. The report includes easy-to-understand explanations of each consent order and a comprehensive chart of all relevant consent orders, keeping the information you need right at your fingertips! This report will be updated quarterly.

Benchmarking Report
Policy & Procedure Packet: Anti Money Laundering

Policy & Procedure Packet: Anti Money Laundering

Report
Q3 Compliance and the Debt Industry Board Education Deck

Q3: Compliance and the Debt Industry Board Education Deck