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Over 3/4ths of Industry No Longer Charges Convenience Fees, Study Finds
Oregon Requires Debt Buyers to be Licensed, Stronger Documentation
Oregon Passes New Debt Buyer Legislation
Colorado's Fair Debt Collections Act Continues After Sunset Review
Colorado's FDCPA Adds Media Requirements, Removes its Collection Agency Board
West Virginia Amends its Consumer and Credit Protection Act
Colorado Publishes FDCPA Sunset Review
Courts Continue to Look for "Actual Harm" in TCPA Cases
Latest Ontario Systems Whitepaper Examines Issues Around Self-Pay Revenue
Spokeo in the Wild: How a Non-Collections Defendant Defeated a Class-Action TCPA Lawsuit
Consumer Finance Reporters to the Debt Collection Industry: Give us Facts and Data
Colorado FDCPA Preparing for Sunset Review
How the "Three Lines of Defense" Philosophy Can Help Your Agency Through an Audit
Convenience Fees: Potential for Mischief?
Disclosures and Debt Collection: The Mini-Miranda and the FDCPA
Call for Presentations: ARM-U Spring and Fall Semesters
Supreme Court Sides with Consumer on TCPA Case Campbell-Ewald v Gomez in 6-3 Decision
Time Warner Offers "Nomorobo" -- a System That Blocks Robo- and Telemarketing Calls
Getting to the Heart of Debt Collection Policies and Procedures
The Year in CFPB: What 2015 Looked Like from the Regulators' Perspective
The Growing Role of AI in Consumer Payments
CFPB’s Newest Rule Highlights a Need for Compliant Payment Processing
Collect More, Spend Less: an ROI Guide to Collecting Through Digital Channels
Buyer's Guide to Right-party Contact Data
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Omni-Channel Communications: Compliance and Opportunities
Best Practices in Right-Party Contacts: A TransUnion True Talk
New Channels, New Tactics: Improving Performance with New Consumer Communication Standards
HIPAA Critical: Are You Ready for a HIPAA Audit?
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