It’s been seven years since the start of the Great Recession, and the impact of this event has been dramatic, long-lasting and widespread. The economy has only recently shown evidence of returning to pre-downturn levels of performance.
More than ever, the need to incorporate Enterprise Risk Management (ERM) is imperative to creating an effective compliance system. Why? Because organizations cannot possibly address every new issue simultaneously without negatively impacting potentially more important matters
Ask any collection agency executive about their top three compliance issues, and “voicemail messages” will most likely be among them. The reason? The FDCPA can present agencies with a real Catch 22. But the Zortman case offers an intriguing workaround with specific language.
The New York State Department of Financial Services announced recently revised debt collection regulations, culminating more than a year of proposals and comments. While the new regulations provide clarity and consumer protection in some areas, they are fraught with ambiguities and overlap existing laws in several key aspects
Marketing can be pretty complex, and can mean different things to different people and companies. No matter what you want to improve, here are some resolutions for you to get the ball rolling on a better New Year.
As the CEO, you’ve thought about establishing an outside advisory board to work with you and your leadership team to develop and execute a strategy. In today’s dynamic marketplace where change is the only constant, the question might be, “What are you waiting for?”
A compliance & ethics program must designate leaders to oversee the implementation and operation of the compliance & ethics program.
Making patients aware of their financial obligations is one of the biggest challenges to healthcare providers, requiring specialized resources. Where are those resources to be found?
Kudos to the government officials who last week ended a nationwide debt collection scam. However, if these ruthless attacks against consumers are ever going to stop, the clients who place or sell accounts without conducting thorough due diligence also need to be investigated.
Credit grantors and third party ARM firms alike are taking a closer look at their compliance procedures and systems. And with good reason. Though an already tight regulatory environment, the increased oversight from the CFPB makes compliance even more critical.