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Students should be held accountable for their loans. But we should sell them on all the positive aspects of paying their loans and tuition bills — having a solid credit report is as valuable as any degree at the end of the day –as a part of the collection process. Let’s treat them like customers and not like debtors.
insideARM.com did not report on the Bartmann Road Trip May 2012 when the story first broke a few days ago. Because we were busy with other more pressing stories.
The Seventh Circuit agreed to hear the issue after the district judge certified it for interlocutory review in the plaintiffs’ class action case (which followed the judge’s certification of a class with the plaintiffs as its representatives). The Seventh Circuit’s decision is the first by a federal appellate court on the issue, with the court noting in its opinion that the absence of appellate court authority was a major factor in its decision to hear the appeal.
The convergence between Accounts Receivable Management (ARM) and Revenue Cycle Management (RCM) providers continued to be apparent in Q1, as both strategic buyers and larger private equity backed Healthcare OBS companies were aggressively seeking acquisition opportunities in both markets.
So, why are we even talking about Blackmon Mooring and this story? Well, it’s all Harry Bradford’s fault. He posted a piece on the Huffington Post titled “Mara Kafarela, Texas Homeowner, Sues Blackmon Mooring For Taking Possessions As Her Home Burned.” Which, okay, she did those things. It’s when Kafarela, and then Bradford, both decide to label Blackmon Mooring as a collection agency, though, where things go SUPER wrong.
As an industry we are extremely goal orientated and deadline driven. This directive permeates to the front lines of the collection floor. That said, if collectors take a too aggressive approach, it may result in a significant increase in these consumers voicing dissatisfaction with their creditors (our clients) and us.
In a discussion about a timely topic, two professional FDCPA defense attorneys explore the recent positive Foti-related ruling over a voicemail left by a debt collector that was heard by her children, as well as two other recent cases with potential phone message impact that were ruled in the collector’s favor.
Innovation in the billing industry is presenting the ARM industry, and many related vertical markets such as healthcare and utility, with even more ways of collecting payments conveniently, as well as helping to cut down on the paper process by at least fifty percent.
If Bloomberg’s argument is “collection agencies are getting too rich working these accounts,” much of the accompanying examples in their piece would seem to, if not contradict, at least mitigate a lot of that vitriolic emotion.
Among the social media platforms ripe for business application in the ARM industry, the one most frequently met with misgivings (if not outright scorn) is Twitter. I’m a believer in Twitter’s use value as a business tool. For example, without ever Tweeting, one can consume the day’s important news and up-to-the-minute events much more efficiently [...]
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