When compared to on-premise technology, the cloud delivers dramatic improvements over a traditional hardware-based infrastructure.
Experienced buyers of ARM companies are looking beyond the profitability levels of selling companies before establishing their pricing level. This is most prevalent in the financial services sector, although we are starting to see this trend develop in other asset classes as well.
A hot issue in TCPA litigation is the scope of consent necessary to place automated calls to consumers where the consumer has provided a cell phone number to a company in connection with a specific transaction or application.
What had been a marketing tool and point of differentiation will soon be a business requirement. The CFPB looks at SSAE-16 reports as part of their collector examinations.
Last week at DCS 2014, I presented on the topic “Where is the ARM Industry Heading” during the Fast Tracks segment. Living up to its name, Fast Tracks is intended to provide the audience with quick bursts of information on specific topics.
Organizations sometimes are confused if PCI DSS even applies to them, which is important in this industry as I have not met a collection agency that has not taken a credit card as a form of payment to resolve a debt.
As strategic planning is a big focus in the fall for most executives, here are some of our mid-year predictions for the ARM industry.
Follow this simple checklist to ensure that your time and money is well spent when putting together an effective marketing plan.
The National Consumer Law Center (NCLC) late Tuesday published a report that calls for the Department of Education to stop using private collection agencies to help recover delinquent student loans. But the report is misleading and inflammatory, going far beyond more reasoned studies from government agencies urging reform within the ED collection contract.
In order to service the Baby Boomer aging onslaught, hospitals, senior living centers, doctors’ offices, and other healthcare providers will seek greater support in Revenue Cycle Management and Client Relationship Management.