As if the U.S. Department of Education’s private collection agency (PCA) contract procurement process hasn’t been outrageous enough already, Friday’s afterhours announcement that it has terminated its relationship with five of its most prominent debt collection agencies puts it completely over the top.
DAKCS Software Systems (DAKCS), a provider of innovative cloud and on premise software solutions for the accounts receivable and collection management industry, has released a major upgrade to its contact optimization service, QwikDial.
The partners at a collection law firm needed to make sure a particular move was in the firm’s best interests. To do so, they engaged Topline Valuation Group to determine the fair market value of the enterprise.
Collectors are contacting hundreds of consumers a week, countless hours spent on the phone with people who, for the most part, aren’t necessarily looking forward to the conversation.
Last week, New York attempted to clarify some of its new debt collection regulations. While helpful, DBA International is presenting an opportunity this week for real answers to lingering questions.
Marketing in the ARM Industry, no doubt, has its many differences from a national campaign, but we can still learn from larger campaigns and commercials.
A federal judge recently noted in an opinion that the FDCPA is not a game, admonishing a consumer and their attorney for bringing a lawsuit against a collection agency. But a recent class action settlement, combined with others similar to it every day, show that the statute is the playing field in a big game between ARM firms and plaintiffs attorneys.
The CFPB recently conducted a field hearing on medical debt collection practices and the relationship between medical debt and consumer credit reporting in general. From my vantage point, the meeting was nothing short of a crystal ball regarding the future of medical debt collection.
No phrase gets more attention from HR professionals in the ARM industry than “We need to hire some new IT talent.” When uttered in our organization, these words cause panic.
Faced with numerous challenges over recent years — including fiscal regulation, economic variability and seemingly erratic client behaviors — buyers and sellers of U.S. ARM companies have been reluctant to complete mergers and acquisitions. That is, until now.