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Medical Debt Collection

When medical receivables become aged, healthcare providers will enlist the help of the ARM industry to collect the debt. The medical, or healthcare, sector of the debt collection industry is robust, with specialty debt buyers, collection agencies and collection law firms providing service. A typical account usually involves a self-pay portion of treatment costs not covered by insurance or government programs which needs to be paid by the patient. Some medical offices also offer financing for their services and for certain elective procedures, loans which could go into default.

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Court Order Shuts Down Med-Rev Recoveries For Failing To Abide By Terms Of Prior Agreement

New York Attorney General Eric T. Schneiderman announced today that a court order has been obtained against Med-Rev Recoveries, (Med-Rev) a consumer debt collection agency formerly located in Liverpool, NY, permanently barring it from operating as a debt collector and requiring payment of $550,000 for consumer restitution, civil penalties and costs. Med-Rev’s sole owner, John […]

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Bolder Healthcare Solutions Acquires The ROI Companies

LOUISVILLE, Ky., — Bolder Healthcare Solutions (“BHS”) is pleased to announce that it has recently acquired The ROI Companies (“ROI” or the “Company”), a leading provider of healthcare revenue cycle management (“RCM”) services. ROI will continue to be led by its founder and CEO Chris Wunder and the Company’s experienced management team. In partnership with BHS, ROI […]

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CFPB Takes Action Against Medical Debt Collector, Largely For Lack of Policies and Procedures

Yesterday, the CFPB announced an enforcement action against a medical debt collection company for mishandling consumer credit reporting disputes and preventing consumers from exercising important debt collection rights. The company is ordered to provide over $5.4 million in relief to harmed consumers, and pay a $500,000 penalty. At the core is a lack of adequate policies and procedures.

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LiveVox and Adreima Discuss Patient Contact Strategies to Service High Days Sales Outstanding

Healthcare Revenue Cycle (RC) operations experts discuss adoption strategies to rising Days Sales Outstanding (DSO) and other ACA-related challenges Hear specific examples of patient contact and operations strategies used to help avoid onboarding additional staff to meet expanding patient engagement requirements Webinar takes place Thursday, June 18, 2015 at 2:00pm CT and is available to HFMA members and […]

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Medical Debt Collector and its Owner Sued by Pennsylvania Attorney General

Earlier this week, Pennsylvania Attorney General Kathleen G. Kane announced that her office filed a civil complaint against James Havassy and his firm, Hamilton Law Group, P.C., a medical debt collection company. According to the announcement, Havassy is accused of using the state statute commonly known as Relative’s Liability Procedure to coerce payments from debtors’ relatives, who were not responsible for the debt.

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Executive Change: Convergent Revenue Cycle Management, Inc. Promotes Will Richter to Senior Vice President of Client Management

WOODLAND HILLS, Calif. – Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management and patient access solutions to top hospitals, has announced that Will Richter has been promoted to Senior Vice President of Client Management. Richter has been working for Convergent for 12 years and most recently served as Senior Account […]

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Executive Change: Convergent Revenue Cycle Management, Inc. Promotes Don Barrett to Senior Vice President of Sales and Marketing

WOODLAND HILLS, Calif. – Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management and patient access solutions to top hospitals, is pleased to announce that Don Barrett has been promoted to Senior Vice President of Sales and Marketing. Barrett has 12 years of experience in the healthcare finance industry, and for […]

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Crucial Compliance Conversations for Every Hospital CFO

The following is an excerpt from Ontario Systems‘s latest white paper, “Seven Crucial Compliance Conversations for Every Hospital CFO.” Crucial Conversation #2 “Do we credit report? If so, should we stop?” On December 11, 2014, the CFPB conducted a field hearing in Oklahoma City on medical debt collection practices and the relationship between those practices and […]