A QR code visible on the face of an envelope embedded with an account number violates the Fair Debt Collection Practices Act, according to a recent decision from the United States District Court for the Middle District of Pennsylvania. A QR or “Quick Response” code is a type of bar code that can contain any […]
The facts in Gelinas are only slightly different than those presented in Kostik. In the Gelinas case, the envelope in question displayed a series of 21 numbers, the last 10 of which were the original invoice number for the services rendered that created the outstanding balance due. (In Kostik the envelope displayed a barcode.)
In a decision filed on July 22, 2015, the US District Court for the Middle District of Pennsylvania in the case of Lisa Kostik v. ARS National Services, Inc., a new chapter is being written in the saga of what information can be displayed on the outside of an envelope a collector mails to a consumer.
RevSpring is pleased to announce the promotions of Martin Callahan to Senior Vice President for Healthcare Solutions and Vincent Arminio as the Vice President for Client Services.
There has been a lot of litigation relating to envelopes recently, but section 1692f(8) of the FDCPA, which regulates collection envelopes, is not new. It has been a source of frustration for collectors for decades. Fortunately, some courts have recognized that a strict application of section 1692f(8) may lead to absurd results, and have held that “benign language” on an envelope does not violate the FDCPA. Unfortunately, the word “benign” can be VERY slippery.
The USPS recently announced lower standards for mail delivery, effective January 5, 2015. As a result, mail will now take longer to arrive at its destination. While you can’t control the speed of mail delivery, there are several strategies every organization can employ to adjust to these reforms.
IMS, Inc., specializing in technology driven communication solutions for the ARM industry, has entered into a partnership with Armada Labs LLC. This partnership offers seamless integration between an innovative accounts receivable letter vendor, and a leading technology provider offering PayLine DirectTM, an online payment management solution.
In keeping with the spirit of the season, RevSpring’s locations across the country collectively donated nearly 700 toys and approximately 1100 pounds of non-perishable food.
Capping off this year’s successful “A Transformational Approach to Receivables” webinar series, RevSpring’s final Webinar for 2014 gathers six experts to share their thoughts and 2015 predictions on what is working in the accounts receivables space.
FocusOne, a division of Hatteras, Inc., is pleased to announce the appointment of Brett Menzie as a new Sales Executive, bringing his excellent work ethics along with an abundance of industry experience.