December is a contemplative month: we take stock of what we did wrong. We make lists of what we’re going to do right. We drink a LOT of eggnog. Interactive Intelligence will be hosting the perfect webinar for your compliance questions: 2014 Predictions: Compliance Officers Examine the Collections Landscape. Moderated by insideARM.com’s own Mike Bevel, [...]
Today we are announcing the launch of our newly-redesigned CFPB Resources page. The page will focus on developments and documentation from the CFPB in its regulation and supervision of the debt collection industry.
In two separate segments airing on consecutive days, the FOX News morning show FOX & Friends took on the debt collection industry with an eyebrow-raising level of misinformation and general sloppiness. The segments focused on dealing with abusive collectors and negotiating settlements for debt.
Lawsuits filed by consumers in U.S district court claiming violations of the Fair Debt Collection Practices Act (FDCPA) declined in September on both a monthly and yearly comparison basis. But debt collectors have found themselves increasingly in the crosshairs of suits claiming TCPA violations.
Lawsuits filed by consumers in U.S district court claiming violations of the Fair Debt Collection Practices Act (FDCPA) declined in August on both a monthly and yearly comparison basis. But debt collectors have found themselves increasingly in the crosshairs of suits claiming TCPA violations.
Compliance is a vital part of our industry, and agencies often have difficulty keeping pace with the latest federal requirements that seem to change almost daily. Fortunately, our industry has people like compliance expert John Bedard on our side.
Columbia Ultimate, industry leaders in providing clients with revenue maximization solutions for more than 30 years, announced the release of its Compliance Management System. The system, powered by The Intelitech Group, provides single point of global control for compliance managers, clients, and regulators to use when they’re auditing and reviewing an agency’s regulatory compliance [...]
The overwhelming majority (82.3%) of complaints was submitted via the CFPB’s online consumer response portal. This is a significant increase from the 37% of collection complaints received online in 2012 by the FTC (26.4% were received by phone, while over 19% came through the PrivacyStar mobile app).
KirkpatrickPrice announced today that it has developed a tool to assist clients in the accounts receivable management industry who are implementing CFPB requirements. This new tool supports the firm’s CFPB advisory practice.
LexisNexis® Risk Solutions today announced the availability of its expanded online collections solutions to better reflect how organizations use data, increasing efficiency and mitigating risk.