With over 100 years of experience in the ARM industry, FHC is a national leader in providing clients with best-in-class recovery rates, specialized solutions, and the latest technologies for its clients. Headquartered just north of Boston, Massachusetts, FHC's highly trained and motivated staff operates as a true extension of its clients' business and brand. FHC owns and operates its own call center to ensure efficient and effective third party collections.
What’s becoming more and more clear is that the price of a college education is showing no signs of decreasing. Students are finding themselves in untenable tension between needing a degree for a well-paying career, but then finding that they need that well-paying career solely to pay for the education they needed in the first place.
Not that a basket of school supplies isn’t expensive; but with university tuition poised to become the next Terrible Bubble, students and parents have a heavy financial burden to bear.
Could the next evolutionary replacement of the Federal Family Education Loan Program (FFELP) be the catalyst that helps jumpstart the recovery of the U.S. economy?
As an industry we are extremely goal orientated and deadline driven. This directive permeates to the front lines of the collection floor. That said, if collectors take a too aggressive approach, it may result in a significant increase in these consumers voicing dissatisfaction with their creditors (our clients) and us.
5 Tips for Hiring and Retaining Effective Debt Collectors
Volumes could be written on the best hiring and retention strategies. The following five tips are designed to give you a quick roadmap for identifying the best collector candidates from the pool, and for creating an atmosphere where people want to work (so the best candidates will be most likely to accept your offer).