Given the data that must be weighed by a creditor or debt collector in determining where a consumer resides – the area code of the number called, the zip code of the residence of record, any statements by the consumer about his or her place of residence – it is certain that the Discover Consent Order will be the start of yet another flood of consumer lawsuits against the collection industry regarding the calling of consumer cell phones.
On July 14, 2015 the PACE filed a Petition in the U.S. Court of Appeals for the Seventh Circuit in the matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, Declaratory Ruling and Order.
On the cusp of rush hour Friday evening, the Federal Communications Commission finally released its long-awaited (since June 18) TCPA Omnibus Declaratory Ruling and Order.
On Tuesday, July 7, 2015 a federal judge in Manhattan entered an order for judgment against Time Warner Cable (TWC) for willful violations of the Telephone Consumer Protection Act (TCPA). The judgment was for $229,500. The order was entered after both parties moved for Summary Judgment.
WASHINGTON, June 18, 2015 – The Federal Communications Commission today adopted a proposal to protect consumers against unwanted robocalls and spam texts. In a package of declaratory rulings, the Commission affirmed consumers’ rights to control the calls they receive. As part of this package, the Commission also made clear that telephone companies face no legal […]
We wanted to provide this reminder to anyone interested in the outcome of the Federal Communications Commission (FCC) meeting, which will cover the proposed Telephone Consumer Protection Act (TCPA) Declaratory Ruling and Order. The open Commission meeting takes place tomorrow, Thursday June 18, from 10:30-12:30 EDT. The event may be watched live online as well.
Healthcare Revenue Cycle (RC) operations experts discuss adoption strategies to rising Days Sales Outstanding (DSO) and other ACA-related challenges Hear specific examples of patient contact and operations strategies used to help avoid onboarding additional staff to meet expanding patient engagement requirements Webinar takes place Thursday, June 18, 2015 at 2:00pm CT and is available to HFMA members and […]
FCC Chairman Tom Wheeler’s TCPA “Fact Sheet” on forthcoming declaratory rulings issues should scare the heck out of any business using any telephone to reach potential, current or former customers. I believe the rulings will have a substantial impact on customer operations in the financial services industry.
MUNCIE, Ind. – Ontario Systems, a leading accounts receivable technology and services provider, opened registration today for PowerUp 2015, its annual customer conference and receivables education event, with details available at powerup.ontariosystems.com. Designed to further discussion around, and discover solutions to, the ARM and healthcare receivables industries’ most pressing challenges, this year’s conference will feature presentations […]
With identity theft and consumer fraud rising, and more frequent and sizable data breaches in the news, consumers need more protection than ever.