Last Friday’s FCC advisory board meeting agenda included the item, “Robocalls and Federal Debt Collection: New TCPA Amendment.” The Associate Division Chief, Consumer Policy Division at the Consumer and Government Affairs Bureau announced that a Notice of Proposed Rulemaking would soon be released, and the questions it would likely include.
SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it was honored with the 2016 CUSTOMER Product of the Year Award for its industry leading TCPA-focused dialing systems, The Four Clouds. LiveVox’s Four Clouds is an array of risk mitigation dialing systems that provide the flexibility and […]
On Friday, the FCC filed its response to the arguments of the joint Petitioners in the consolidated appeal from its July 10, 2015 Omnibus Ruling. The Commission’s brief addresses the scope of its statutory authority, the definition of an “ATDS”, the meaning of “called party” and the potential liability for calls to recycled numbers, the ability to revoke consent, healthcare-related calls and the emergency purpose exception, and First Amendment challenges to the Commission’s interpretations of the statute.
Last month Congress passed a budget deal that includes a provision to allow those collecting federal student loans to call consumer cell phones using an autodialer. In an article I wrote about it at the time, I noted that some were determined to get the provision rolled back. This week, several Senators sent a letter to the Department of Education (ED) urging the department not to allow “unsolicited robocalling by debt collectors.” This has been picked up in many newspapers – I think their argument does a disservice to students and taxpayers.
A U.S. District Judge in California ordered a break in the action on a TCPA suit against Time Warner Cable. Inc., stating, “…it is prudent to stay this case pending resolution of the Court of Appeals review of the FCC’s Declaratory Ruling.”
ST. GEORGE, Utah & MAYS LANDING, N.J. – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced that it has entered into a definitive agreement to merge with Global Connect, another leading provider of cloud-based dialing and communication services. Under terms of this agreement, TCN and Global Connect will […]
On Monday a Federal Judge in the United States District Court, Southern District of California, denied a motion by Yahoo to bring a class action TCPA case to an early end. The case is of interest to the ARM industry for two reasons.
In 2015, the courts clarified much in defining the Telephone Consumer Protection Act (TCPA). From expanding the parties who can bring an action, to expanding the definition of Automatic Telephone Dialing System (ATDS), to increasing the potential damages which may be claimed, 2015 court opinions increased the potential pool of litigation under the TCPA.
This article is republished with permission from Michael P. Daly, John S. Yi, and Drinker Biddle & Reath LLP. It originally appeared on www.tcpablog.com. On November 25th, joint petitioners ACA International, Sirius XM, PACE, salesforce.com, ExactTarget, Consumer Bankers Association, U.S. Chamber of Commerce, Vibes Media, and Portfolio Recovery Associates (“Petitioners”), filed their opening brief in the consolidated appeal of the FCC’s July 10, 2015 Declaratory […]
Earlier this month the U.S. District Court for the Middle District of Florida granted Defendant’s motion for Partial Summary Judgment in Thomas Estrella v. LTD Financial Services, LP (LTD). The Plaintiff claimed that LTD placed calls to his cell phone using an ATDS without prior consent. LTD argued that it manually dialed those calls.