NORTH ANDOVER, Mass. – F.H. Cann & Associates, Inc. (FHC) announced this week that it has received an Authorization to Operate (ATO) from the U. S. Department of Education (ED). In a long and competitive process, FHC was awarded an ED contract based upon its significant experience in default collections, superior performance, outstanding customer service and strong […]
Last week, ConServe, a leading private collection agency and federal contractor that provides services to the U.S. Department of Education and the U.S. Department of Treasury, filed comments to the FCC Notice of Proposed Rulemaking TCPA. The comments were thorough and well-reasoned. Unfortunately, the deck at the FCC is likely stacked against collectors.
Just before the Memorial Day weekend I noticed a press release from Navient, the nation’s largest student loan servicing and collection company, publishing excerpts of CEO Jack Remondi’s remarks at their Annual Meeting of Shareholders. The remarks stood out for two reasons…
LAWRENCE, Mass. – Valentine & Kebartas, LLC (V&K), based in Lawrence, MA, today announced it has achieved Historically Underutilized Business Zone (HUBZone) certification through the U.S. Small Business Administration (SBA). The HUBZone program helps small businesses in urban and rural communities gain preferential access to Federal procurement opportunities. The program was enacted into law as part […]
Washington, DC — Friday evening, the Federal Communications Commission (FCC) released a Notice of Proposed Rulemaking (NPRM) to implement a provision in the Bipartisan Budget Act of 2015, signed into law by President Obama in November, amending the Telephone Consumer Protection Act (TCPA). While the legislation applies to calls “solely to collect a debt owed to or guaranteed by the United […]
On Friday, May 6, 2016 the FCC released its Notice of Proposed Rulemaking on the use of an Automated Telephone Dialing System when contacting consumers via cell phone about debts owed to or guaranteed by the government – such as student loans, mortgages and taxes. In our opinion, the proposed rules miss the mark on many fronts.
Performant Financial Corporation (PFMT), yesterday announced financial results for first quarter ending March 31, 2016. The company also hosted a conference call to discuss the results. PFMT is one of the few publicly traded companies in the ARM space. The company has also historically been one of the Department of Education’s (ED) top performing private […]
Yesterday the White House hosted a call together with the Dept. of ED and the CFPB to announce actions to ensure that student loan borrowers are aware of their options for repayment. The actions are wide-ranging, but don’t address material post-default issues.
WASHINGTON, District of Columbia – As the buzz around the insideARM 2016 Larger Market Participant Summit grows, conference registrants and those considering registering who have interests in government and higher education markets should consider the breakout session entitled Best Practices in Gov’t & Higher Ed Contracting Compliance: A New Era in “Getting it Right.” This session […]
The Silver case is important to the entire ARM industry for a number of reasons. Any positive decision in a TCPA case is a good decision and should be reviewed. However, the case is especially important to that segment of the ARM industry that collects on federal government-backed student loans.