The Consumer Financial Protection Bureau (CFPB) and the Attorneys General of North Carolina and Virginia announced legal action against a retailer that caters to members of the U.S. military, and an affiliated lender and debt collection agency, for using illegal collection tactics against their customers.
AmSher, a debt collection agency specializing in Compassionate Collections, announced today that the company has launched SkinnyandDebtFree.com—a website to help people not only get out of debt, but lose weight.
A federal judge this week sided with a consumer plaintiff in denying a motion to dismiss an FDCPA class action case. The collection agency defendant argued that the debt did not fall under the FDCPA because it was incurred in a transaction required by law. The case also involves a claim concerning disclosure through a clear envelope window, a recent development that is sure to pop up more frequently.
In the third quarter of 2014, consumer complaints about medical debt collection practices rose sharply as overall collection complaints fell.
insideARM.com today released the final rankings for all companies honored in its seventh annual Best Places to Work in Collections program, sponsored in 2014 by Executive Alliance.
ABC-Amega, a global commercial receivable management firm headquartered in Buffalo, NY, is excited to announce the appointment of Paul Parisse as the Vice President of Global Operations.
HS Financial Group, LLC today announced that it has earned the designation of Certified Professional Receivables Company (CPRC) after completing the requirements of DBA International’s highly-regarded Certification Program.
Ask any collection agency executive about their top three compliance issues, and “voicemail messages” will most likely be among them. The reason? The FDCPA can present agencies with a real Catch 22. But the Zortman case offers an intriguing workaround with specific language.
ARMing Heroes, the collection industry’s charity for military veterans, is now seeking the identity of the “Good Samaritan” who registered the charity as an Amazon.com authorized funds recipient with the shopping giant’s AmazonSmile program.
Collection organizations and agencies are under intense scrutiny concerning the manner in which they contact consumers, and compliance risks are at an all-time high. There are many different statutes and regulations enforced at the federal and state levels. Additionally, collection organizations often have their own internal governance rules.