Debt Collection Feed Link

Debt Collection

Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

pixabay-certificate-certify-certification

FBCS Completes Renewal of SSAE-16, PCI-DSS, and ISO 27001-27002 Certifications

HATBORO, Pa. – FBCS, Inc., a leading nationally licensed collection agency has joined a distinguished group of companies to receive the industry’s most widely recognized security certifications. During the most recent technology and security audits, FBCS earned their PCI-DSS certification as well as their SSAE16 and ISO 27001 & 27002. These prestigious certifications are the globally […]

AdobeStock-survey-study-results

Rozanne Andersen to Present Findings from Cost of Compliance Survey at PowerUp 2016

Year-long study examines top factors that lower consumer litigation, damages, defense costs and complaints. MUNCIE, Ind. – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) technology and services provider, has announced its Chief Compliance Officer, former ACA General Counsel and CEO, and practicing attorney Rozanne Andersen, will present results […]

FTC-federal-trade-commission

FTC Action: Abusive Debt Collectors Banned from Collection Business

Two debt collectors and three companies charged with using false threats and other illegal collection tactics are banned from the debt collection business under a settlement with the Federal Trade Commission, which charged them as part of Operation Collection Protection, an ongoing federal-state-local crackdown on collectors that use deceptive and abusive collection practices. In October 2015, […]

business-of-healthcare

The 3 Big Factors That Make Patient Self-Pay a Headache for Providers

According to Healthcare Finance News, more than half of provider bills don’t get paid. And for every dollar billed to patients, providers have historically failed to collect 65 cents. Providers are experts at managing insurance reimbursement, but collecting self-pay dollars is a different story. With the average annual deductible for covered workers increasing 255% since […]

letters2

FDCPA Victory in Class Action Letter Case: What It Means for the Industry

Debt collection letters continue to provide an expansive target for FDCPA and related lawsuits due to the panoply of Federal and State disclosure requirements for such letters. Further, the Court cases interpreting these requirements are in constant flux and new decisions sometimes contradict previous rulings. In a rare win for the collection industry, a recent case out of the Eastern District of New York rejected a consumer’s FDCPA claims brought in a putative class action and premised on language included in a collection letter. What does this bode for the industry?

AdobeStock-court-justice-decision-jury-plaintiff-judge-defendant

FDCPA Case Law Review for June 2016

insideARM maintains a free FDCPA resources page to provide the ARM community a destination for timely and topical information on the Fair Debt Collection Practices Act (“FDCPA”). This page is generously supported by TransUnion. See the page here or find it in our main navigation bar from any page on insideARM.  The cornerstone of the page is a chart of significant […]