Encore Capital Group, Inc. (NASDAQ: ECPG), an international specialty finance company, announced today the appointment of Barbara J. Kennedy as senior vice president of Human Resources. Kennedy succeeds Steve Gonabe, who will be retiring in the third quarter of 2014.
A federal judge in New Jersey last week approved the settlement of a class action lawsuit against a collection agency over the validation language the firm used in a letter to a consumer. The settlement calls for the debt collection firm to pay $9,500 to the lead plaintiff and potential class of 225 consumers, with the plaintiffs’ attorneys receiving $40,000.
DBA International’s Introductory Survey Course on Debt Buying is now available online. Individuals seeking their Certified Receivables Compliance Professional (CRCP) designation or wanting to gain additional professional education can view the recording from the 2014 DBA Annual Conference via DBA’s website 24/7. The Introductory Survey Course is required for individuals seeking their CRCP designation through […]
In the first quarter of 2014, about 7.5 percent of debt collection complaints filed with the Consumer Financial Protection Bureau were against payday lenders. This past quarter was the first full quarter in which consumers could select payday loans as the debt type leading to the collection complaint.
The primary theme from our conversations with debt buyers over the past month is that inconsistency in the sellers’ response to current challenges is being translated into an inconsistent set of requirements being put upon buyers.
ARMing Heroes, the collection industry’s charity for military veterans, today shared the story of United States Navy veteran Rhyan Miller, a single father committed to doing whatever it takes to provide for his family.
Encore Capital Group, Inc. (NASDAQ: ECPG), an international specialty finance company, announced that it has earned the designation of Certified Professional Receivables Company (CPRC) after completing the prescribed requirements of DBA International’s rigorous Debt Buyer Certification Program.
In the first quarter of 2014, the percentage of consumers that filed complaints against debt collectors claiming that the debt in question was not theirs increased to more than 40 percent of all complaints.
Delinquencies for installment and home-related loans fell in last year’s fourth quarter as the economy improved and consumers conscientiously managed their finances, according to results from the American Bankers Association’s Consumer Credit Delinquency Bulletin.
You finally determined the timing is right for a sale and you’re going to do it. How do you confront your staff about your intentions? Perhaps the more critical question to answer is not how but when.