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Utility Collections

Collection agencies often take on work from utility providers when their customers go severely delinquent on bills. It is a tricky sector since contact information is generally up-to-date, making contact easier, but cash to satisfy the debt is often lacking from the debtor (who could not afford to make basic utility payments).

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TCPA Plaintiffs Skipping ARM Firms for Claims, Shifting Liability to Creditors/Originators

A lawsuit filed in federal court in New York this week is seeking class action status under the TCPA. Named in the case is a major utility and nearly all of its subsidiaries and parent companies, including global holding firms, even though the alleged violation was committed by a third party debt collection agency. It is a continuation of a trend that sees plaintiffs skipping collectors and going straight after the big money.