Utility Collections Feed Link

Utility Collections

Collection agencies often take on work from utility providers when their customers go severely delinquent on bills. It is a tricky sector since contact information is generally up-to-date, making contact easier, but cash to satisfy the debt is often lacking from the debtor (who could not afford to make basic utility payments).

New Accounts Receivable Management Provider Combines a History of Strong Revenue Performance with a Meticulous Focus on Compliance and Consumer Relationships

ROUND ROCK, Texas ― Waypoint Resource Group, an outsourcing provider of key accounts receivable management (ARM) services, today announced its official launch, along with a suite of solutions focused on improving credit payment outcomes and relationships between companies and consumers.  Waypoint is an affiliate company of TG, a long-standing, well-respected federal student loan guarantor and government contractor […]

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Kaulkin Ginsberg Offers Executive Summary on the Utilities Industry

As part of its information service, KG Prime, Kaulkin Ginsberg has published a three-part market intelligence series, the 2015 Utilities Market Intelligence Series. This series provides accounts receivable management business owners with an in-depth analysis of the utilities industry. The whitepaper, which contains an overview of the series, explains this is a highly-regulated market with […]

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Getting to Know the Utilities Industry

The utilities industry is a highly-regulated market with tremendous regional fragmentation despite its maturity. However, it presents excellent opportunities for ARM companies. Utilities collections accounted for $550 billion in revenue for the ARM industry in 2014. This market segment is comprised of three broad sectors – electricity, gas, and water – but electricity and gas […]

ARM in Focus: the Utilities Industry

The utilities industry is not nearly as “sexy” as the healthcare or student loans segments, which always seem to be in the news. Despite the lack of publicity, the utilities industry deserves some attention because it presents opportunities for first- and third-party collection work as well as payment processing.  In 2015, the utilities industry is […]

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TCPA Plaintiffs Skipping ARM Firms for Claims, Shifting Liability to Creditors/Originators

A lawsuit filed in federal court in New York this week is seeking class action status under the TCPA. Named in the case is a major utility and nearly all of its subsidiaries and parent companies, including global holding firms, even though the alleged violation was committed by a third party debt collection agency. It is a continuation of a trend that sees plaintiffs skipping collectors and going straight after the big money.