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Utility Collections

Collection agencies often take on work from utility providers when their customers go severely delinquent on bills. It is a tricky sector since contact information is generally up-to-date, making contact easier, but cash to satisfy the debt is often lacking from the debtor (who could not afford to make basic utility payments).


TCPA Plaintiffs Skipping ARM Firms for Claims, Shifting Liability to Creditors/Originators

A lawsuit filed in federal court in New York this week is seeking class action status under the TCPA. Named in the case is a major utility and nearly all of its subsidiaries and parent companies, including global holding firms, even though the alleged violation was committed by a third party debt collection agency. It is a continuation of a trend that sees plaintiffs skipping collectors and going straight after the big money.