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Student Loan Collections

Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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V&K Achieves Federal HUBZone Certification

LAWRENCE, Mass. – Valentine & Kebartas, LLC (V&K), based in Lawrence, MA, today announced it has achieved Historically Underutilized Business Zone (HUBZone) certification through the U.S. Small Business Administration (SBA). The HUBZone program helps small businesses in urban and rural communities gain preferential access to Federal procurement opportunities. The program was enacted into law as part […]

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EFC, NCHER, and SLSA Respond to FCC’s Proposal Restricting Effective Contact to Student Loan Borrowers

Washington, DC — Friday evening, the Federal Communications Commission (FCC) released a Notice of Proposed Rulemaking (NPRM) to implement a provision in the Bipartisan Budget Act of 2015, signed into law by President Obama in November, amending the Telephone Consumer Protection Act (TCPA). While the legislation applies to calls “solely to collect a debt owed to or guaranteed by the United […]

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Government Contract Compliance Experts to Host Panel at Larger Market Participant Summit

WASHINGTON, District of Columbia – As the buzz around the insideARM 2016 Larger Market Participant Summit grows, conference registrants and those considering registering who have interests in government and higher education markets should consider the breakout session entitled Best Practices in Gov’t & Higher Ed Contracting Compliance: A New Era in “Getting it Right.” This session […]

Summary Judgment Granted in TCPA Case Against Navient and Affiliate – Awards $360K, Possibly More

An Order granting partial summary judgment in favor of a plaintiff in a TCPA case against Navient and its affiliate, Student Assistance Corporation, was entered on April 6. The summary judgment order translates to an award of over $360,000, with the potential for additional liability once the case proceeds to trial on the issue of whether the defendants should be liable for treble damages under the statute. The case presents several interesting facts and issues.

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Consumer Advocates File Suit Against Dept. of ED for “Secret” Policies

The ACLU and the National Consumer Law Center (NCLC) filed suit yesterday in the US District Court in Massachusetts against the Department of ED under the Freedom of Information Act (FOIA), related to practices affecting student-borrowers. They want to see procedures manuals, which have only been provided with heavy redaction. The question is, why?

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COHEAO: Private Collection Agencies Provide A Critical Service In Maintaining A Strong Federal Student Loan Program

Private collection agencies have played a critical role in sustaining the Federal Student Loan programs for the past 40 years.  Whether in support of the over 2,000 colleges and universities managing Federal Campus programs for their students, or the U.S. Department of Education and its guaranty agency partners, private collection agencies (PCAs) provide valuable assistance […]