Collingswood, NJ: Fed Cetera has announced it is seeking small business collection agencies operating primarily from urban or rural communities to respond to a Request for Information (RFI) to compete for new business collecting Federal student loans in 2015 and beyond. Such firms may be selected to work as Federal subcontractors on United States Department […]
Lockport, NY: National Recovery Solutions, LLC (NRS www.nrsolutionsllc.com), based in Lockport, NY, today announced it is a woman-owned small business (WOSB) following a company restructuring in which Kinda Baker, a company founder in 2006, took a majority ownership in the firm and assumed CEO responsibilities. This ownership change enables creditors and government contractors to retain […]
On the same day that the Consumer Financial Protection Bureau (CFPB), the Department of Education, and Department of Treasury release a joint Request for Information (RFI) about student loan servicing, the website MagnifyMoney.com has released the results of a survey of student loan borrowers about their finances. They surveyed 1,000 adults under age 35 who […]
Today the CFPB announced it is launching a public inquiry into student loan servicing practices that can make paying back loans a stressful or harmful process for borrowers. They are seeking information on industry practices that create repayment challenges, hurdles for distressed borrowers, and the economic incentives that may affect the quality of service.
The Consumer Financial Protection Bureau (CFPB) will convene a public field hearing tomorrow in Milwaukee, Wis. to discuss student loans. The field event will feature remarks by CFPB Director Richard Cordray, followed by a panel discussion with consumer groups and industry representatives.
Collingswood, NJ: Fed Cetera has announced it is seeking minority-owned, small business collection agencies to respond to a Request for Information (RFI) to compete for new business collecting Federal student loans in 2015 and beyond. Such firms may be selected to work as Federal subcontractors on United States Department of Education (ED) Private Collection Agency […]
Collectors on the Department of Education contract tell me the same thing. They have so many options for borrowers; if they could only get them on the phone to discuss! Good collectors are counselors, listening to the consumer and finding the right way to resolve issues. And with student loan repayment options as good as they are- these should all be GREAT conversations with good outcomes for the borrower.
Salem, NH – Windham Professionals, a full-service Accounts Receivable Management and Customer Care Company, has received a two year contract award extension for the servicing of a student loan portfolio. Windham has been working with this client since 2009 and the current extension brings with it a significant expansion in the number of accounts to […]
The Rochester Affiliate of the National Human Resource Association named George Huyler, VP of Human Resources at Continental Service Group, Inc., d/b/a ConServe, as the 2015 HR Executive of the Year earlier Tuesday at an awards luncheon held at Monroe Country Club.
A judge in the U.S. Court of Federal Claims Tuesday dismissed a complaint against the Department of Education brought by student loan debt collection contractors that disagreed with the agency’s decision to end its relationship with some collectors while expanding its business with others. But the decision was narrow and is likely to be appealed, with additional questions needing an answer before the matter is finally settled.