SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will host an operations expert from EOS NCN to discuss emerging practices that take advantage of new technical capabilities. Al Weaver, Vice President of Operations for EOS NCN, will share his view of optimizing the mix of people, processes and […]
Using historical industry data, Kaulkin Ginsberg projects the total revenue and bad debt levels for the health insurance market through 2019.
St. Paul, MN - IC System is pleased to announce the addition of Shawn Yates to the IC System executive team. IC System is an industry leader in providing effective and compliant accounts receivable services to the healthcare industry. In his new role as Vice President of Healthcare Services, Shawn will build on this tradition by […]
The CFPB has ordered Springstone Financial to provide $700,000 in relief to victims of deceptive credit enrollment tactics, stating that many consumers who signed up for Springstone’s deferred-interest loan product at dental offices to pay for dental work were led to believe that the product was interest free. In fact, interest accrued from the date of the consumer’s purchase and was charged if the balance was not paid in full before the promotional period ended. Turns out this is a lesson in training, monitoring, and UDAAP violations.
Healthcare collections account for an estimated $4-5.5 billion annually for ARM. At this level, it’s the second largest source of collection industry revenue. Given growth rates, policy that limits discharging medical debt through bankruptcy, and the highly fragmented market, ARM and RCM companies should view healthcare as a stable growth area. Until recently, the CFPB […]
Norwell, MA – EOS USA, a leading provider of customer care and accounts receivables management services, is pleased to announce the expansion of its operations with a commitment to open a new, 20,000-square-foot, state-of-the-art facility in Somerset, KY later this year. This new customer care call center will serve as the company’s flagship location for […]
LOUISVILLE, Ky., — Bolder Healthcare Solutions (“BHS”) is pleased to announce that it has recently acquired The ROI Companies (“ROI” or the “Company”), a leading provider of healthcare revenue cycle management (“RCM”) services. ROI will continue to be led by its founder and CEO Chris Wunder and the Company’s experienced management team. In partnership with BHS, ROI […]
WOODLAND HILLS, Calif. – Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management and patient access solutions to top hospitals, is pleased to announce that Debra Stall has joined the company as Senior Vice President of Insurance Operations. Stall has a proven track record of leadership in the healthcare industry, including extensive […]
Healthcare Revenue Cycle (RC) operations experts discuss adoption strategies to rising Days Sales Outstanding (DSO) and other ACA-related challenges Hear specific examples of patient contact and operations strategies used to help avoid onboarding additional staff to meet expanding patient engagement requirements Webinar takes place Thursday, June 18, 2015 at 2:00pm CT and is available to HFMA members and […]
WOODLAND HILLS, Calif. – Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management and patient access solutions to top hospitals, has announced that Will Richter has been promoted to Senior Vice President of Client Management. Richter has been working for Convergent for 12 years and most recently served as Senior Account […]