As the ARM industry prepares for 2014, it might help in strategic planning to know which types of debt are attracting the most consumer complaints about debt collection.
MyGovWatch.com, which tracks government and student loan collection services purchasing nationally, is now offering an unprecedented, limited-time promotion for new clients through December 31st. Any company that signs a trial contract to access the website for the month of December will receive three user licenses for the price of one, and the month of December will be free of charge.
Fed Cetera, LLC, today announced the creation of a new performance award for small businesses participating in the U.S. Department of Education (ED) Private Collection Agency (PCA) contract as subcontractors.
Net Gain Marketing, Inc. (NGM) today announced that clients who have outsourced some or all of their requests for proposal (RFP) responses to NGM to pursue public and private sector business opportunities have now earned in excess of $100 million in fees as a result of wins through the RFP process.
Delta Management Associates, Inc. (Delta), a premier provider of tailored recovery solutions to the higher education community, today announced it has opened a fourth center of excellence in Phoenix, Arizona. The new center has been established to support the needs of Delta’s rapidly growing client portfolio and will add approximately 150 jobs to the local market.
Account Control Technology, Inc. (ACT), a national leader in delivering debt management and recovery solutions, is pleased to announce that for the second consecutive year the company has been featured in Inc. magazine’s Hire Power Awards recognizing the private businesses generating the most jobs.
Pioneer Credit Recovery today announced it has been ranked first by the U.S. Department of the Treasury Bureau of the Fiscal Service for the July through September 2013 quarter on its contract to recover past-due obligations owed to government agencies. In all, the company has been ranked as the top performer 28 times on three contracts, more than any other firm.
Her Majesty’s Revenue and Customs (HMRC), the UK equivalent to the US Internal Revenue Service (IRS), said that the group of private debt collection agencies working on its behalf recovered £464,058,131 ($750.3 million) in back taxes over the first two years of the full implementation of the program.
Last week, I teamed up with renowned industry expert and my good friend Rozanne Andersen to host a webinar focused on trends shaping the ARM industry. We made a number of bold predictions about the future of ARM. I will elaborate on one of them today and I will cover some of the others in future blog posts.
It is commonly accepted in the debt collection industry that a collector cannot, under any circumstances, disclose a debt to a third party. But for government entities, that restriction is not followed. A recent case in Pennsylvania highlighted the pass some groups are given on disclosure.