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Debt Collection

Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Ontario Systems Announces Compliance Professionals Forum Sponsorship for Texas Regional Peer Meeting

MUNCIE, Ind. – Ontario Systems, a leading technology and services provider to the healthcare and accounts receivable management industries, announced its sponsorship of the Compliance Professionals Forum’s Texas Regional Peer Meeting today, to be held February 19 at the Addison Conference & Theatre Centre in Addison, Texas. Representatives from the company will be in attendance at […]

Rhode Island

Rhode Island ‘Expired Debt Act’ More Than Name Implies

On Jan. 7, the Expired Debt Act (EDA) was introduced in the Rhode Island House of Representatives and referred to the House Committee on Judiciary. Rhode Island has had its own Fair Debt Collection Practices Act (RIFDCPA) that is, for the most part, identical to its federal counterpart. The EDA, however, introduces new definitions and restrictions related to debt collection.


IRS Will Miss March 4 Deadline For Contracting With Private Debt Collectors

Yesterday Internal Revenue Service Commissioner John Koskinen testified before the Senate Committee on Finance. Among many topics addressed in this hearing was the recently passed FAST Act provision to reinstate the use of private debt collectors within the IRS, which has a requirement that contracts be signed by early next month. Koskinen said he would miss that deadline.


Commercial Collections of America (CCA) Joins Altus as Newest Affiliate Member

KENNER, La. - Altus Global Trade Solutions (Altus GTS) announced that Commercial Collections of America (CCA) recently joined as the newest Affiliate member, offering CCA the opportunity to become a major player in the global accounts receivables management market. The Affiliate program, which launched in 2015 and has quickly expanded to four members, provides an opportunity […]


NCRI Launches ContactPoint360 to Offer First Party Collections, Customer Care, Retention, and Back Office Support

ONTARIO, Canada — National Credit Recovery International, (NCRI), a leading Credit Intermediation and BPO services provider based in Mississauga, Canada and servicing nationally scoped Canadian and US clients, is pleased to announce the launch of a new dedicated operations division focusing on the provision of BPO services such as First Party Collection, Customer Care, Retention […]


SoftVu to Launch Compliant Email Marketing and Text Messaging System at the Debt Buyers Conference in Las Vegas

Come see how we turned Marketing Automation into Collection Automation Overland Park, KS  – SoftVu, the leading provider of marketing CRM and email marketing automation solutions will introduce their email automation and text messaging platform designed for the accounts receivable management industry at the upcoming Debt Buyers Association Meeting in Las Vegas, NV.  Serving the […]