At a symposium in midtown Manhattan Thursday, three representatives from New York City and state financial regulators provided some clarity to recently-enacted rules impacting collection agencies, debt buyers, and collection law firms operating in the state.
The number of lawsuits filed by consumers under the Fair Debt Collection Practices Act (FDCPA) increased in January compared to the same period in 2014. Lawsuits citing violations of the Telephone Consumer Protection Act (TCPA) were down in year-over-year comparison. It reverses a trend from the past three years, but 2015 is still young.
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Collectors are contacting hundreds of consumers a week, countless hours spent on the phone with people who, for the most part, aren’t necessarily looking forward to the conversation.
European ARM giant Intrum Justitia is setting up a joint venture, Avarda, offering payments services to e-merchants in the Nordics.
Grimley Financial Corporation, a Haddonfield, New Jersey based healthcare collection agency, enters its thirtieth year of business today. Specializing in full service healthcare Revenue Cycle Management (RCM) solutions for hospitals and their affiliated physician groups, Grimley Financial has continually provided its partner clients with unequaled results, compliance and leading edge technology. Charles Grimley III, CEO, […]
A long-established exception to the FDCPA’s “least sophisticated consumer” standard has been communications with consumers’ attorneys. Because how could it be argued that an attorney is not “sophisticated?” But a recent Circuit Court ruling opened new ground on that front when it found that some communications with attorneys should be held to the standard.
Credit card giant American Express last week saw a judge in Illinois deny its motion to dismiss a TCPA class action lawsuit that argues the financial services company is directly liable for damages under the statute even though it did not make the calls in question.
A bill introduced in the New York State Senate last week would make it illegal for debt collectors and original creditors to use social media in their collection efforts. The bill uses vague language in its prohibitions, but its intent is very clear.
Marketing in the ARM Industry, no doubt, has its many differences from a national campaign, but we can still learn from larger campaigns and commercials.