Having a plan in place for how your company will manage collections of deceased account holders will go a long way toward making sure this delicate situation is handled with extra care. It is important to note that the baby boomer generation is far more credit savvy, and will expect there to be a disciplined process around this inevitable event. Additionally, it is essential that your plan is well thought out, and in compliance with regulations.
For the fourth year in a row, Phillips & Cohen Associates’ employees voted their employer into the top ranks of The News Journal’s Top Workplaces as featured in Delaware Online; this year topping the chart at number one of mid-sized companies.
A former employee of the state of Florida revealed Monday that the Sunshine State’s economic development office referred thousands of cases to debt collectors that were not eligible for such actions. She went public with the allegations after winning a $250,000 settlement with the state in April over wrongful termination in a whistleblower case.
Phillips & Cohen Associates, Ltd., a leading global Probate/estate recovery business, proudly announces that Phillips & Cohen Associates (UK) won the highly contested “Treating Customers Fairly” Award at the recent prestigious Credit Awards in London.
The leading provider of global probate recovery services, Phillips & Cohen Associates, Ltd., is pleased to announce the promotion of Tim Webb to Global Sales Director. Due to record international expansion, the company created this new role to foster focused management of new business development teams in each market worldwide.
Bank of America is duking it out with the Consumer Financial Protection Bureau over allegations that it deceived customers in the sale of credit card add-on products, specifically a debt cancellation service. The bank advertised that its services could ease consumer payment obligations in case of job loss or other major life changes. Bank of America […]
TECH LOCK, Inc. announces Phin Solutions, Inc. has achieved the ARM Industry Gold compliance standard, TECH LOCK® Certified.
Phillips & Cohen Associates, Ltd., a multi-national specialty collection agency, today announced the implementation of CallMiner’s speech analytics solution across their US operations. CallMiner is the leader in speech and voice of the customer analytics solutions for contact centers.
For the third year in a row, Phillips & Cohen Associates’ employees voted their employer into the ranks of The News Journal’s Top Workplaces.
Phillips & Cohen Associates today announced its recently opened Australian operation has become a supporter of GriefLine, Australia’s only national helpline providing anonymous telephone and online support and counseling specifically for people affected by loss and grief.