The trade associations representing the debt collection industry are working on the possibility of creating a unified response to the Consumer Financial Protection Bureau’s (CFPB) proposal to adopt new rules for the ARM industry.
John Schanck, Chairman for Stellar Recovery Inc today announced that the company has earned the designation of Certified Professional Receivables Company (CFRC) after completing the prescribed educational requirements of DBA International’s Debt Buyer certification program.
The Federal Reserve Board Thursday released guidance reminding financial institutions it supervises to exercise appropriate risk management and oversight when using external service providers. The Fed becomes the latest agency to point out that banks can be held responsible for actions taken by vendors, including ARM firms.
Fast growing Lowell Group, headquartered in Leeds and one of the UK’s largest debt purchasing and contingent collections groups, has appointed Mathew Stonley (Mat) as business development manager for its debt purchase business.
As the ARM industry prepares for 2014, it might help in strategic planning to know which types of debt are attracting the most consumer complaints about debt collection.
There are two constants in the accounts receivable management industry. The first is change. The second is International Collectors Group.
The first step to solving any problem is admitting you have one. This week, we reported that the Consumer Financial Protection Bureau released a report that finally recognized that small financial institutions may pay relatively more on compliance than large market players. But large and small firms are still on the hook to comply with [...]
Effective January 1, 2014, new amendments to a California law call for website operators to clarify and disclose how it responds to “Do Not Track” signals and to what extent information that is collected from consumers is shared across different websites.
RGS Financial, Inc. once again collected non-perishable food items for the North Texas Food Bank during its annual November Food Drive.
When the Consumer Financial Protection Bureau released its Advance Notice of Proposed Rulemaking in November, it did not indicate that it had plans to create any new rules to fix issues with the Telephone Consumer Protection Act. But at the kickoff insideCompliance webinar, Translating TCPA for Debt Collectors, expert attorneys said that the CFPB isn’t [...]