A man who once ran what seemed to be a legitimate debt collection operation before resorting to overtly criminal behavior was sentenced Wednesday to 175 months in federal prison for stealing client money, identity theft, and a ton of other federal financial fraud crimes.
The Federal Trade Commission has joined the CFPB in filing an amicus brief in the matter of Hernandez v. Williams, Zinman & Parham, P.C before the U.S. Circuit Court of Appeals for the Ninth Circuit. The case concerns the interpretation and enforcement of the Fair Debt Collection Practices Act (FDCPA).
Mazume Solutions, a leading provider of consulting services to the Credit and Collections industry, has announced the launch of its new portfolio of Managed Service offerings.
Genesys will host a free webinar on Thursday, September 4 at 2 p.m. Eastern titled “Delivering Proven Speech Analytics For Collections.” Michael Miller, Vice President, Customer Strategy – Analytics at Genesys, and Chris Bohlin, Director – Proactive Customer Communications at Genesys, will discuss how to use speech analytics to drive better, more predictable agent workflows […]
A recent Circuit Court opinion examined the issue of what constitutes adequate verification in the context of multiple requests for validation by the consumer focused on a specific portion of a debt. While it has been argued that the case requires a debt collector to provide itemized statements whenever any request for validation is received, this interpretation is not borne out by a careful reading of the case and other applicable precedent.
Stoneleigh Recovery Associates (SRA) announced today that the agency has acquired R&B Collections, Inc. of Roswell, Georgia. The acquisition will be funded through a combination of cash on hand and new debt.
Mike Ginsberg, President and CEO of Kaulkin Ginsberg, and Rozanne Andersen, Chief Compliance Officer of Ontario Systems, will host their Q3 2014 webinar for ARM professionals on Wednesday, September 24, 2014 2:00-3:30 P.M. Eastern Daylight Time.
Today, ARMing Heroes shared the stories of three military veterans and their families whose dire circumstances warranted an emergency grant over the last few months through this program:
Stellar Recovery, Inc. CEO Garrett Schanck has been recognized as a 2014 Ultimate CEO by the Jacksonville Business Journal. Garrett has been working in the debt management and recovery industry for most of his life, starting as a collector at 15.
A business group headed by former Minnesota Governor Tim Pawlenty has launched a public relations campaign against the CFPB’s open access complaints database. A new proposal from the agency to include consumer narratives appears to be the impetus for the action.