Agenda and panelists just announced for CFPB debt collection field hearing on Thursday, July 28.
Encore Capital Group, Inc. subsidiary Midland Credit Management Inc. (Midland), and several related companies have agreed to a settlement in multi-district TCPA litigation accusing the Defendants of violating the TCPA when trying to reach debtors. This is the fourth large TCPA settlement in July alone.
What do you get when you bring together twenty Creditor Grantors with fifteen ARM Agencies and have over 160 intimate, yet formal appointments? You get one of the most productive events in the history of the industry: insideARM’s Inaugural One-to-One Appointments Forum.
Last Friday, Tom Wheeler, Chairman of The Federal Communications Commission (FCC) published a blog entitled “Cutting off Robocalls.” The portion of the piece that has received the most media attention was this: “In regard to the Commission’s expectations that carriers respond to consumers’ blocking requests, I have sent letters to the CEOs of major wireless and […]
In an opinion issued yesterday, the Ninth Circuit Court of Appeals reversed a district court’s summary judgment in favor of the defendant in an action under the FDCPA. The panel held that the validation notice is required of both the initial debt collector, as well as subsequent collectors that communicate about the same debt.
HATBORO, Pa. – FBCS, Inc., a leading nationally licensed collection agency has joined a distinguished group of companies to receive the industry’s most widely recognized security certifications. During the most recent technology and security audits, FBCS earned their PCI-DSS certification as well as their SSAE16 and ISO 27001 & 27002. These prestigious certifications are the globally […]
Year-long study examines top factors that lower consumer litigation, damages, defense costs and complaints. MUNCIE, Ind. – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) technology and services provider, has announced its Chief Compliance Officer, former ACA General Counsel and CEO, and practicing attorney Rozanne Andersen, will present results […]
Two debt collectors and three companies charged with using false threats and other illegal collection tactics are banned from the debt collection business under a settlement with the Federal Trade Commission, which charged them as part of Operation Collection Protection, an ongoing federal-state-local crackdown on collectors that use deceptive and abusive collection practices. In October 2015, […]
According to Healthcare Finance News, more than half of provider bills don’t get paid. And for every dollar billed to patients, providers have historically failed to collect 65 cents. Providers are experts at managing insurance reimbursement, but collecting self-pay dollars is a different story. With the average annual deductible for covered workers increasing 255% since […]
Debt collection letters continue to provide an expansive target for FDCPA and related lawsuits due to the panoply of Federal and State disclosure requirements for such letters. Further, the Court cases interpreting these requirements are in constant flux and new decisions sometimes contradict previous rulings. In a rare win for the collection industry, a recent case out of the Eastern District of New York rejected a consumer’s FDCPA claims brought in a putative class action and premised on language included in a collection letter. What does this bode for the industry?