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Collection jobs

Among types of debt collection jobs are debt collector, collection manager, collection supervisor, skip tracer, director of collections, director of call center operations, compliance manager, training manager, collection team leader, and other accounting, sales and managerial positions that have some responsibility for a firm’s debt collection operations.

To view a current listing of accounts receivable management and debt collection jobs, please visit our Jobs section.

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Empereon-Constar Launches New Call Center of Excellence In Alvin, Texas, Adds 500 Jobs

The launch of the client-dedicated facility in Alvin, TX, closely follows the new call centers Empereon-Constar opened in Greenville, SC, and Baja, Mexico PHOENIX, Ariz. – Empereon-Constar, a leading provider of comprehensive contact center solutions that span the entire lifecycle of a consumer account, today announced plans to open its newest – and largest – […]

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Empereon-Constar Continues US Expansion with Client Dedicated, Greenville, SC Call Center

On behalf of a top Fortune 10 company, Empereon-Constar is seeking enthusiastic candidates to fill a wide range of positions focused on customer communications including sales specialists, customer service representatives, supervisors, and managers – Immediately hiring 200. PHOENIX, Ariz. – Empereon-Constar, a leading provider of comprehensive contact center solutions that span the entire lifecycle of […]

Approach with Caution: The Intersection of HR and Compliance

For the ARM industry nothing is top of mind more than compliance. We have entire departments solely focused on monitoring and evaluating an employee’s ability to engage a customer in both a productive and complaint manner. Who has a stake in ensuring that employees embrace compliance? Operations, absolutely. Training, duh. Quality, indeed. But what about human resources? Many businesses fail to recognize the dependencies that exist between compliance and human resources. When the two are in lock step, the business wins.

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Executive Change: Beam Software Appoints Jim Doscher as Director of Sales

Lakewood Ranch, FL – Beam Software, a leading provider of collection and portfolio management software, announced that Jim Doscher has joined its organization to help with business development and market expansion.  As Director of Sales, Doscher will be responsible for market penetration and expansion in the credit and collections industry and other complementary vertical markets. […]

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Executive Change: Consumer Financial Protection Bureau Attorney James Kim Joins Ballard Spahr in NYC

Ballard Spahr is pleased to announce the arrival of James Kim, a well-known consumer financial services litigator and regulatory attorney, to our office in New York City. In addition to his experience in private practice, Mr. Kim recently served as a senior enforcement attorney with the Consumer Financial Protection Bureau (CFPB) and is uniquely positioned […]

Executive Change: Weltman, Weinberg & Reis Co., LPA Welcomes the Return of Attorney and Major Jason K. Wright

November 10, 2015 – Cleveland, OH — Weltman, Weinberg & Reis Co., LPA (WWR), a creditors’ rights firm now in its 85th year of client service, welcomes Attorney Jason K. Wright back to its Brooklyn Heights, Ohio office after his return from a 12-month-long mobilization as a Major in the United States Army at Fort Hood, located […]

Will Federal Push to “Ban the Box” Affect Debt Collection Hiring Practices?

It isn’t uncommon for clients to push debt collection agencies to disqualify job candidates for criminal histories. Agencies may not be able to deliver on that demand much longer. Many states have already adopted a “ban the box” policy, which prohibits employers from asking about criminal convictions in job applications. (Check out our recent and […]

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Executive Change: Contract Callers Welcomes Director of Call Center Operations

Augusta, GA –  As Contract Callers, Inc. (CCI) continues to expand its reach within the ARM industry, the Company announced today that industry veteran Bob Borek has joined the team as Director of Call Center Operations.  Bob brings to this position his comprehensive leadership experience, deep knowledge of the receivables management industry, and a forward-looking […]

Grand Opening of New Delta Service Center in Merrimack, NH

CHELSEA – Delta Management Associates, Inc. (Delta), a premier provider of tailored recovery solutions to the higher education community, today announced it has relocated the Bedford, New Hampshire center of excellence to Merrimack, New Hampshire. The new 40,000-square-foot center has been established to support the needs of Delta’s rapidly growing client portfolio and will add […]

Empereon-Constar Announces Plans To Open A Nearshore Call Center Facility In Baja

Phoenix, Arizona – Empereon-Constar, a leading provider of comprehensive contact center solutions that span the entire lifecycle of a consumer account, announced today plans to open a new nearshore facility in Baja.  This expansion allows Empereon-Constar to accommodate current and future client growth needs while delivering a strategic advantage to clients requesting a nearshore option. […]