New York, NY – KM² Solutions is proud to announce the expansion of two BPO contact centers located in the Caribbean and in Central America. The expansion of these facilities is directly tied to the surge of new business from both existing clients and new client starts. Furthermore, the growth signifies KM² leadership within the region […]
Client Services, Inc. (CSI) is off to another winning year! Recently, Client Services, Inc. (CSI) was recognized by its clients with 4 significant awards of accomplishment that reflect on CSI’s continuing effort to enhance its service to its clients: Prime Financial Performance Brand Protection and Compliance Award Top Performer Prime Market Best Agency Support These […]
St. Louis, MO – Delta Outsource Group, Inc., a leader in the account receivables management industry has completed an expansion that adds an additional 8,000 square feet to the current 9,000 square feet they are presently in. In less than two years of moving into the new office space, Delta Outsource Group, Inc.’s continued growth […]
Moss & Barnett is pleased to announce that Patrick D. Newman has joined the firm’s creditors’ remedies and bankruptcy team, focusing on all facets of creditors’ rights, including defense of debt buyers and collection agencies, debt collection, secured transactions, bankruptcy litigation and judgment enforcement. Newman received his juris doctorate from William Mitchell College of Law […]
The American Bankers Association (ABA) Board of Directors announced today that it has unanimously selected Rob Nichols as the ABA’s new President and CEO. Nichols, a former Senate confirmed Treasury Department official, currently heads the Financial Services Forum. “Rob Nichols will be a superb leader of the ABA,” said Board Chairman John Ikard. “The banking […]
John Schanck Chairman of Stellar Recovery announced today Richard Sleeth has joined the company as Executive Vice President of Business Development. Sleeth brings over 12 years of industry experience and has been very successful in working with Fortune 500 Companies. I am extremely excited to join the Stellar Team and look forward to working with […]
insideARM.com’s annual Best Places to Work in Collections program, now in its eighth year, is officially open for registration! The 2015 Best Places to Work in Collections program is sponsored by the Compliance Professionals Forum, the ARM industry’s only membership organization that helps compliance professionals navigate the fast changing world of regulatory oversight. The Best […]
Salem, NH – Windham Professionals, a full-service Accounts Receivable Management and Customer Care Company, has received a two year contract award extension for the servicing of a student loan portfolio. Windham has been working with this client since 2009 and the current extension brings with it a significant expansion in the number of accounts to […]
One almost universal constant in the industry is that collectors receive a bonus or commission. I have been part of literally hundreds of discussions extolling the virtues of this model or that, and have authored many schemes myself. However, today I propose a new approach. I would suggest the possibility that collectors no longer receive a bonus at all.
The Rochester Affiliate of the National Human Resource Association named George Huyler, VP of Human Resources at Continental Service Group, Inc., d/b/a ConServe, as the 2015 HR Executive of the Year earlier Tuesday at an awards luncheon held at Monroe Country Club.