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Collection Technology

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions.

Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.


Ontario Systems Announces President of Pacers Sports & Entertainment as Featured Speaker for Annual Customer Conference, PowerUp 2014

Ontario Systems, a leading receivables management technology and services provider, has announced Jim Morris, fifth-year President of Pacers Sports & Entertainment (PS&E), former President of Lilly Endowment, Inc., and former executive director for the United Nations World Food Programme (WFP), will be a featured speaker during the opening general session at its annual customer and collections education conference, PowerUp 2014.


Autoscribe Corporation Ranks No. 3,262 on the 2014 Inc. 5000

Inc. magazine named Autoscribe to their annual Inc. 5000, an exclusive ranking of the nation’s fastest growing private companies. The list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino’s Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.

Recording Phone Calls

Free Webinar Highlights Speech Analytics Solutions for Collections

Genesys will host a free webinar on Thursday, September 4 at 2 p.m. Eastern titled “Delivering Proven Speech Analytics For Collections.” Michael Miller, Vice President, Customer Strategy – Analytics at Genesys, and Chris Bohlin, Director – Proactive Customer Communications at Genesys, will discuss how to use speech analytics to drive better, more predictable agent workflows […]


BillingTree Announces New Payment & Technology Spotlight Series – Technology and Innovation for the Digital Age

A new series of interactive events titled “Payment & Technology Spotlight Series – Technology and Innovation for the Digital Age,” sponsored by BillingTree, was announced today.  The series, including monthly webinars, conferences and speaking engagements, allows participants to learn from actual experiences by those who have successfully implemented specific payment and collection technologies or innovations, […]