DATE: 18 September 2014 TIME: 2.00 p.m. – 3.15 p.m. Eastern REGISTRATION LINK: https://www1.gotomeeting.com/register/378405025 Ontario Systems is hosting a free whitepaper that gives agencies a leg up when it comes to the ins and outs of a world class compliance management system. One doesn’t need an unlimited budget in order to be ahead of the game. […]
Genesys, a leading provider of customer experience and contact center solutions, has been awarded the 2014 North American Frost & Sullivan Company of the Year Award for Cloud Customer Contact Solutions. In less than a year, the company has nearly doubled recurring revenues from the cloud, with recurring revenue now approaching 60 percent of total […]
LocateSmarter, a cloud-based data delivery platform, today announced its partnership with Neustar. Through this relationship, LocateSmarter is offering Neustar’s Multi-Point Identity Confidence solution as part of its Priority Phone Scoring feature, which returns a numerical score reflecting the strength of a consumer’s association with any given phone number.
In an effort to support educational charities in the Detroit area, RevSpring team members recently participated in the Color Run supporting Dollars for Scholars as well as the non-profit organization, Life Remodeled, which transformed a Detroit Public School.
Organizations sometimes are confused if PCI DSS even applies to them, which is important in this industry as I have not met a collection agency that has not taken a credit card as a form of payment to resolve a debt.
According to a recent insideARM.com poll, 62 percent of collectors say that the main purpose of their call monitoring program is to make sure collectors say the right things in phone conversations with consumers. But in the real world, your call monitoring program has to cover much more of your call center’s operations. Here’s how […]
CenterPoint Legal Solutions, the leader in non-performing judgment collections, skip tracing and legal servicing solutions announced today that Mark Hutchins has joined the company as Senior Vice-President, Operations.
Available free for download, SunGard’s AvantGard, provider of statistical scoring models and corporate liquidity solutions, has a new whitepaper: How Statistical Models Can Help Navigate the Future of Medical Debt Collections.
LocateSmarter, LLC, a subsidiary of CBE Companies, has been awarded a patent from the United States Patent and Trademark for its cloud-based skip tracing application.
Quantrax Corporation, Inc. today announced that the company will continue its partnership with Financial Management Systems (FMS), an accounts receivable management (ARM) firm dedicated exclusively to the student loan sector.