Ontario Systems, a leading receivables management technology and services provider, has announced Jim Morris, fifth-year President of Pacers Sports & Entertainment (PS&E), former President of Lilly Endowment, Inc., and former executive director for the United Nations World Food Programme (WFP), will be a featured speaker during the opening general session at its annual customer and collections education conference, PowerUp 2014.
Call centers manually monitor only two percent of their calls on average, according to a new report from Genesys. And because of the massive volume of calls being handled daily, quality analysts are only capable of reviewing up to five percent of the calls in their contact center. Register Now: Genesys’s free September 4 speech […]
RevSpring is pleased to announce the addition of Craig Morgan as its vice president of operations. Morgan is responsible for all paper-based communications in RevSpring’s Michigan, Pennsylvania, Arizona and Ohio facilities.
Ontario Systems, a leading receivables management technology and services provider, has announced topics and speakers for its annual customer conference and receivables education event, PowerUp 2014, to be held October 7-9 at the Hyatt Regency Indianapolis.
Mazume Solutions, a leading provider of consulting services to the Credit and Collections industry, has announced the launch of its new portfolio of Managed Service offerings.
Inc. magazine named Autoscribe to their annual Inc. 5000, an exclusive ranking of the nation’s fastest growing private companies. The list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino’s Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.
Genesys will host a free webinar on Thursday, September 4 at 2 p.m. Eastern titled “Delivering Proven Speech Analytics For Collections.” Michael Miller, Vice President, Customer Strategy – Analytics at Genesys, and Chris Bohlin, Director – Proactive Customer Communications at Genesys, will discuss how to use speech analytics to drive better, more predictable agent workflows […]
Compliance is a word that’s in danger of disappearing – not because no one is using it, but because it’s seen too often. But rather than viewing it as a burden, ARM firms should be aware it can drive revenue and profit.
Payment Savvy LLC, a leading merchant account provider in the collections, credit, medical billing and accounts receivable industries, is pleased to announce that they are now offering free payment processing.
A new series of interactive events titled “Payment & Technology Spotlight Series – Technology and Innovation for the Digital Age,” sponsored by BillingTree, was announced today. The series, including monthly webinars, conferences and speaking engagements, allows participants to learn from actual experiences by those who have successfully implemented specific payment and collection technologies or innovations, […]