Does IT play an integral role in your collections operations? If not, your company’s productivity is likely to suffer. Intentional or not, the various departments within your organization may fall back on operating within functional silos. When that happens, redundancies occur that lead to weakened productivity. IT, in particular, must act as an integrated, company-wide […]
MUNCIE, Ind. – Ontario Systems, a leading accounts receivable management (ARM) and healthcare revenue cycle management (RCM) technology and services provider, has hired two industry leaders in healthcare RCM, Shawn Yates and Mike Mullins. Continuing its growth from 2015, Ontario brings in new healthcare talent to continue building the most robust RCM team for the […]
Republicans and Democrats on Capitol Hill held a passionate debate about “robocalls” on Wednesday, during a hearing about the effectiveness of the Telephone Consumer Protection Act (TCPA). We predicted that it would be “fascinating,” and it certainly turned out that way. At the Senate Commerce Committee’s “The Telephone Consumer Protection Act at 25: Effects on […]
MUNCIE, Ind. – Ontario Systems, a leading receivables management technology and services provider, has been ranked #13 on the Indiana Chamber of Commerce’s “Best Places to Work in Indiana” in the large company category. This is the second year in a row Ontario Systems has been included in The Chamber’s rankings, once again crediting its staff […]
Washington, DC — Friday evening, the Federal Communications Commission (FCC) released a Notice of Proposed Rulemaking (NPRM) to implement a provision in the Bipartisan Budget Act of 2015, signed into law by President Obama in November, amending the Telephone Consumer Protection Act (TCPA). While the legislation applies to calls “solely to collect a debt owed to or guaranteed by the United […]
On Friday, May 6, 2016 the FCC released its Notice of Proposed Rulemaking on the use of an Automated Telephone Dialing System when contacting consumers via cell phone about debts owed to or guaranteed by the government – such as student loans, mortgages and taxes. In our opinion, the proposed rules miss the mark on many fronts.
Consumers expect fast, efficient interactions. eSign from RevSpring makes it possible for agents to connect with customers, send documents via email in real-time, and then stay on the phone while they’re opened, signed, and returned. Agents maintain a connection with the customer until the process is complete.
Ø LiveVox will host a ‘Compliance and Analytics (C&A) Learning Hub’ at CRS 2016 to provide business leaders with a unique opportunity to learn about two significant macro trends re-defining the industry – compliance and business intelligence & analytics Ø Staffed with experts in their fields, the C & A Learning Hub is available to […]
The U.S. District Court for the Eastern District of North Carolina recently rejected a defendant’s arguments that its contract with the plaintiff did not allow revocation of prior express consent under the TCPA, and that the defendant’s telephone communication system was not an “automatic telephone dialing system.”
This article is republished with permission from Michael Storz, and Drinker Biddle & Reath LLP. It originally appeared on www.tcpablog.com. With the TCPA dockets remaining active going into 2016, we decided to put together a list of notable petitions pending at the FCC. The following list provides details on most petitions that the FCC has yet to […]