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Collection Technology

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions.

Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Louisiana Developing Office of Debt Recovery Through Private-Public Partnership

Louisiana Secretary of Revenue Tim Barfield told the state Cash Management Review Board Thursday that the state’s new Office of Debt Recovery (ODR) is on schedule to be fully operational within three years. ODR will be an automated, centralized debt collection office that provides collection services for state agencies. It will include a suite of debt collection […]

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Executive Change: CFPB Enforcement Attorney Appointed Affirm Chief Compliance Officer

Affirm today announced it has hired Consumer Financial Protection Bureau Enforcement Attorney Manuel (Manny) Alvarez as its first chief compliance officer and general counsel. The appointment coincides with Affirm naming investment partners Keith Rabois, from Khosla Ventures, and Jeremy Liew, from Lightspeed Ventures, to the new financial services technology company’s board of directors. Affirm was […]

Student Aid

Webinar Examines Opportunities Within Student Loan Market

The vast majority of collection opportunities within the student loan marketplace have been with state and federal government clients, private guarantors (like Sallie Mae), and private lenders (like large financial institutions). So, what’s available today? That’s the topic of a webinar scheduled for Tuesday, 29 July 2014, at 2.00 p.m. Eastern, sponsored by FICO. REGISTER […]

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DialConnection announces investment by Potomac Equity Partners

DialConnection, LLC, a rapidly growing provider of cloud-based software-as-a-service (“SaaS”) and premise-based contact center solutions for enterprise clients, today announced an investment in the company by Potomac Equity Partners, LLC, a Washington, D.C.-based investment firm whose principals have extensive experience investing in the software and technology sectors. DialConnection provides a suite of integrated contact center […]

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Israeli Start-Up Experiments with Automated Debt Collection Approach

At first glance, the differences between the U.S. and Israeli debt collection industries couldn’t be more stark: In Israel, lawyers are typically responsible for debt collection, while in the U.S., the debt collection licensing requirements vary from state to state. But TrueAccord, a new start-up founded by Ohad Samet, actually goes over the heads of […]

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RevSpring Announces emerge As Its Transformational Communication and Payments Platform

RevSpring is pleased to announce emerge as its new transformational, Web-based communication and payments platform. RevSpring’s emerge will offer integrated, multiple communication and payment channels including text, email, IVR as well as a flexible online payment portal that makes it easy for a consumer to make a payment from any device. As consumer communication and […]