A federal class action lawsuit in Seattle alleges that a collection agency used the King County prosecutor’s seals on debt collection letters to consumers, while failing to disclose that the letter was from a collection agency and not a law enforcement office. The plaintiffs say they received seemingly official letters from Missouri-based collection agency Bounceback which included threats of jail time if consumers didn’t pay the amount of the debt and more than $180 in fees. Bounceback was able to use the county prosecutor’s seal on these collection letters because it participates in a “check enforcement program,” where county prosecutors rent out the prosecutor’s seal and letterhead in exchange for a cut of the collection fees.
As part of Ethics and Compliance Week, RevSpring will host a Webinar about“ Building a Transformational Compliance Program” on May 7th at 2 p.m. EDT.
In an era when most people cannot live without their mobile devices, the accounts receivable landscape is undergoing a massive transformation due to the CFPB, the rise in smartphone use and evolving consumer communication preferences.
A Pennsylvania federal judge Tuesday denied debt collector North Shore Agency Inc.’s motion to dismiss a putative class action lawsuit. The case alleges that North Shore Agency Inc. obscured language advising consumers of their rights to challenge their debts. In his opinion, U.S. District Judge Gene Pratter noted potential holes in the Fair Debt Collection […]
A judge in the US District Court for the Eastern District of New York this week sided with a debt collection agency in dismissing a case, with prejudice, that alleged violations of the FDCPA in collection letter language. The judge offered interesting commentary on the “least sophisticated consumer” standard in her opinion.
RevSpring is pleased to announce the promotion of Robert Flynn to Chief Operating Officer at RevSpring as well as the hiring of John Carson as Chief Financial Officer.
Most consumer advocates and collectors agree that the validation language required by the Fair Debt Collection Practices Act (FDCPA) is stilted and obscure. Two recent cases in different Federal Courts of Appeal examined questions about the wording of specific validation notices and have caused concern for collectors about the language used.
A new report from the Office of the Inspector General of the U.S. Postal Service proposes using the Postal Service for a variety of financial services for low-income Americans, including small loans and debt collection. The idea got a high-profile endorsement from Sen. Elizabeth Warren (D-Mass.) Saturday in an op-ed for Huffington Post. According to […]
A panel of judges in the Fourth Circuit of Appeals Friday revived a class action case against a debt collector over language used in the firm’s collection letters. At issue was the demand that any disputes be made in writing, which the plaintiffs claim was a violation of the FDCPA.
RevSpring is pleased to announce the addition of Rick Regan as Vice President of National Accounts/First Party.