RevSpring is pleased to announce the promotions of Martin Callahan to Senior Vice President for Healthcare Solutions and Vincent Arminio as the Vice President for Client Services.
There has been a lot of litigation relating to envelopes recently, but section 1692f(8) of the FDCPA, which regulates collection envelopes, is not new. It has been a source of frustration for collectors for decades. Fortunately, some courts have recognized that a strict application of section 1692f(8) may lead to absurd results, and have held that “benign language” on an envelope does not violate the FDCPA. Unfortunately, the word “benign” can be VERY slippery.
The USPS recently announced lower standards for mail delivery, effective January 5, 2015. As a result, mail will now take longer to arrive at its destination. While you can’t control the speed of mail delivery, there are several strategies every organization can employ to adjust to these reforms.
IMS, Inc., specializing in technology driven communication solutions for the ARM industry, has entered into a partnership with Armada Labs LLC. This partnership offers seamless integration between an innovative accounts receivable letter vendor, and a leading technology provider offering PayLine DirectTM, an online payment management solution.
In keeping with the spirit of the season, RevSpring’s locations across the country collectively donated nearly 700 toys and approximately 1100 pounds of non-perishable food.
Capping off this year’s successful “A Transformational Approach to Receivables” webinar series, RevSpring’s final Webinar for 2014 gathers six experts to share their thoughts and 2015 predictions on what is working in the accounts receivables space.
FocusOne, a division of Hatteras, Inc., is pleased to announce the appointment of Brett Menzie as a new Sales Executive, bringing his excellent work ethics along with an abundance of industry experience.
In an effort to support educational charities in the Detroit area, RevSpring team members recently participated in the Color Run supporting Dollars for Scholars as well as the non-profit organization, Life Remodeled, which transformed a Detroit Public School.
RevSpring is pleased to announce the addition of Craig Morgan as its vice president of operations. Morgan is responsible for all paper-based communications in RevSpring’s Michigan, Pennsylvania, Arizona and Ohio facilities.
A federal class action lawsuit in Seattle alleges that a collection agency used the King County prosecutor’s seals on debt collection letters to consumers, while failing to disclose that the letter was from a collection agency and not a law enforcement office. The plaintiffs say they received seemingly official letters from Missouri-based collection agency Bounceback which included threats of jail time if consumers didn’t pay the amount of the debt and more than $180 in fees. Bounceback was able to use the county prosecutor’s seal on these collection letters because it participates in a “check enforcement program,” where county prosecutors rent out the prosecutor’s seal and letterhead in exchange for a cut of the collection fees.