Portfolio Recovery Associates will pay $18 million to resolve multidistrict litigation accusing the debt collection company of violating the TCPA by making autodialed phone calls to consumers without their consent, according to documents filed Monday in California federal court.
LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that LiveVox CEO, Louis Summe, has been invited to join a panel to discuss what macro trends will alter the financial services segment at this week’s Large Market Participant Summit presented by insideARM in Washington D.C. On the session, LiveVox Chief […]
An Order granting partial summary judgment in favor of a plaintiff in a TCPA case against Navient and its affiliate, Student Assistance Corporation, was entered on April 6. The summary judgment order translates to an award of over $360,000, with the potential for additional liability once the case proceeds to trial on the issue of whether the defendants should be liable for treble damages under the statute. The case presents several interesting facts and issues.
The Silver case is important to the entire ARM industry for a number of reasons. Any positive decision in a TCPA case is a good decision and should be reviewed. However, the case is especially important to that segment of the ARM industry that collects on federal government-backed student loans.
An article posted April 1, 2016 on the website for the U.S. Chamber of Commerce Institute for Legal Reform provides some interesting commentary on a well-known consumer rights law firm (Lemberg Law) and alleged practices for obtaining and pursuing TCPA claims.
MUNCIE, Ind. – Ontario Systems, a leading technology and services provider to the healthcare and accounts receivable management industries, announced Product Management VP Casey Stanley will join representatives from TransUnion, LexisNexis and Cornerstone Support at the Larger Market Participant Summit in Washington DC to discuss “What’s Next From ARM Industry Critical Vendors.” The Summit is […]
Yesterday, CBE Group obtained a very favorable decision on its Motion for Summary Judgment in a TCPA action concerning its product, Manual Clicker Application (MCA).
Last Thursday FCC Chairman Tom Wheeler revealed proposed restrictions on the use of an ATDS to call people who owe money to the government. The rules – reportedly crafted in conjunction with the CFPB – include a provision to limit the volume of calls to three per month.
A settlement of a class action lawsuit brought against Chase Bank by several consumers has been reached in the US District Court for the Northern District of Illinois (Gehrich v. Chase). This case highlights the absurdity of the TCPA…and the fact that class action litigation is very good business for attorneys.
SAN FRANCISCO, Calif. – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced its new membership in the Consumer Bankers Association (CBA). Regarding the new membership, LiveVox Chief Evangelist, Dusty Whitesell says, “We are excited to have the opportunity to join such a prominent organization in retail banking. Retail banking is […]