Organizations sometimes are confused if PCI DSS even applies to them, which is important in this industry as I have not met a collection agency that has not taken a credit card as a form of payment to resolve a debt.
Unifund is pleased to announce that it has completed its third consecutive annual successful SSAE16 SOC1 Type 2 attestation report under the Statement on Standards for Attestation Engagements (SSAE) No. 16 Type 2.
If information is the new world currency, then debt collectors probably want to collect as much information as they do cash from consumers. But the data security sphere comes with its own expansive – and evolving – set of compliance standards, especially when a third-party vendor deals with consumer information. Unfortunately, there are vendors out […]
TECH LOCK, Inc. announces Vision Financial Corp has achieved the ARM Industry Gold compliance standard, TECH LOCK® Certified. TECH LOCK® Certified is a holistic compliance audit performed by data security professionals combining multiple regulatory and industry standard control objectives into a single audit to provide the agency cost savings and provide their clients with a true data security compliance validation.
Collection agencies of all sizes contemplate higher adoption rates of technology to meet the demand for consumer choice and to achieve their business goals of reducing overall operational costs and compliance risk.
LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced its latest compliance-focused offering, LiveVox’s Four Clouds, a TCPA Risk Mitigation Suite
Peacock Consulting announces training tracking upgrade to CastIMS, technology for compliance and solutions tracking.
The Federal Trade Commission Tuesday released a report on consumer data brokers that recommends Congress consider enacting legislation to make data broker practices more visible to consumers and to give consumers greater control over their personal information. The study conducted by the FTC that led to the report included input from skip tracers.
CBE Companies today announced the formation of LocateSmarter, a cloud service company with a mission to revolutionize skip tracing and data compliance in the receivables industry.
Why is it that as we progress customers through the billing and collections lifecycle, our understanding of a customer’s circumstances actually declines?