Compliance is a word that’s in danger of disappearing – not because no one is using it, but because it’s seen too often. But rather than viewing it as a burden, ARM firms should be aware it can drive revenue and profit.
Payment Savvy LLC, a leading merchant account provider in the collections, credit, medical billing and accounts receivable industries, is pleased to announce that they are now offering free payment processing.
A new series of interactive events titled “Payment & Technology Spotlight Series – Technology and Innovation for the Digital Age,” sponsored by BillingTree, was announced today. The series, including monthly webinars, conferences and speaking engagements, allows participants to learn from actual experiences by those who have successfully implemented specific payment and collection technologies or innovations, […]
PaymentVision, a provider of electronic payment processing technology for the consumer finance industry, announced today the release and successful use of its integrated offering for Allied Business Systems, LLC, a provider of consumer lending software and services.
Join CSS IMPACT! HD 2.0 Compliance Suite Webinars, showcasing the latest new technologies for compliance. Wondering what industry leaders are doing to prevent breaches in compliance? New Agency Technologies Preventing Compliance Exceptions as they happen Adopting Compliance Management Tools as Backup Leveraging CSS’s Compliance on Demand Patented Technology, CSS IMPACT! 2.0 offers the industry’s first […]
LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations, announced that its In-House Counsel, Mark Mallah, will join audit consultants to discuss the top questions asked and strategies created by today’s ARM contact center leaders in response to TCPA and CFPB pressures. The webinar takes place Wednesday, September 17th at 2:30pm EDT/ 11:30 am PDT.
TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies, today released the updated version of Platform 3.0, its advanced cloud-based contact center suite. The upgrades made to the platform range from added agent-customer interaction enhancements to detailed reporting capabilities.
Many debt collection companies record calls to ensure quality and compliance in their operations. This practice has proven a double-edged sword, as it makes agencies possibly vulnerable to liability under state statutes regulating call recording. California’s call recording statute may be the most draconian of all, but that might be changing after a recent ruling.
LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations, announced that TMC, a global community of communication technology leaders, awarded LiveVox with the 2014 Communications Solutions Product of the Year Award for providing comprehensive cloud-enabled compliance capabilities.
Conversations with consumers can be fraught with compliance trip-wires for collectors. From remembering all the disclosures necessary — mini-Miranda, recording disclosures (if necessary) — to maintaining one’s cool in sometimes fraught conversations, there are myriad opportunities for something to go wrong. When handled unsuccessfully, they can negatively impact the bottom line, as well as increase risk […]