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Collection Technology

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions.

Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Bankrupt Debt Acquisitions Partners with Beam Software

SCOTTSDALE, Ariz. – Bankrupt Debt Acquisitions, the industry leader in the identification, purchase, and management of bankrupt and deceased debt has chosen BEAM as its purchased receivables management software platform.  Bankrupt Debt Acquisitions’ business model and evaluation process allow them to effectively liquidate bankrupt and deceased portfolios by identifying and monetizing otherwise uncollectible accounts. “As […]

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LiveVox Discusses the Future of Consumer Contact Technology at iA’s 2016 Large Market Participant Summit

LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that LiveVox CEO, Louis Summe, has been invited to join a panel to discuss what macro trends will alter the financial services segment at this week’s Large Market Participant Summit presented by insideARM in Washington D.C. On the session, LiveVox Chief […]

Data Analysis

LocateSmarter Introduces Movali Analytics and Movali 3.0

CEDAR FALLS, Iowa – LocateSmarter, a provider of consumer data and innovative technologies, announced today their new analytics professional services as well as their enhanced phone append product, Movali 3.0. The two new offerings will enable the collections industry to optimize the performance of their phone data through in-depth analysis of call disposition data and […]

Payment Processing

BillingTree unveils Payrazr Marketplace, “myPayrazr” Payment Gateway and IVR

PHOENIX, Ariz. – BillingTree® today announced the launch of the Payrazr Marketplace™, a comprehensive source for technology and payment solutions including the newly unveiled myPayrazr Gateway™, to facilitate processing of payments in real-time and myPayrazr IVR™, enabling customers to drive revenue with automated telephone payment acceptance. Both BillingTree-developed myPayrazr™ solutions will be showcased during Payments 2016 in Phoenix, AZ booth […]

self-service

Engage Consumers with Self-Service Options Webinar

WIXOM, Mich., – RevSpring’s next educational webinar, taking place on April 21 at 2 p.m. EST, will discuss incorporating self-service options to engage customers. “Engage Consumers with Self-Service Options” will explore the following: The changing expectations of consumers The value of self-service channels Methods of speaking directly to consumers at the lowest cost while achieving […]

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Summary Judgment Granted in TCPA Case Against Navient and Affiliate – Awards $360K, Possibly More

An Order granting partial summary judgment in favor of a plaintiff in a TCPA case against Navient and its affiliate, Student Assistance Corporation, was entered on April 6. The summary judgment order translates to an award of over $360,000, with the potential for additional liability once the case proceeds to trial on the issue of whether the defendants should be liable for treble damages under the statute. The case presents several interesting facts and issues.

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Big Data: A Crucial Investment for the Collections Industry

The collections industry is ever-changing. Delinquency rates remain near historic lows, despite a slight uptick in credit card and auto loan delinquency rates at the end of 2015. In this type of environment, numerous organizations are investing in diversification and competing for the same pieces of business. Collectors need accurate data to find individuals quickly […]

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Simplicity Collection Software Integrates with the New BillingTree Payrazr Solution Suite

PHOENIX, Ariz. – BillingTree® today announced that Simplicity Collection Software has become the latest ARM software provider to integrate with the Payrazr™ solution suite. Simplicity offers a cloud-based solution that provides clients with real-time access to the status of any of their collection accounts. Integration with BillingTree’s Payrazr gives Simplicity customers access to the ARM industry’s widest range […]

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Ontario Systems to Discuss Critical Vendor Issues at iARM Larger Market Participant Summit

MUNCIE, Ind. – Ontario Systems, a leading technology and services provider to the healthcare and accounts receivable management industries, announced Product Management VP Casey Stanley will join representatives from TransUnion, LexisNexis and Cornerstone Support at the Larger Market Participant Summit in Washington DC to discuss “What’s Next From ARM Industry Critical Vendors.” The Summit is […]