Last Friday’s FCC advisory board meeting agenda included the item, “Robocalls and Federal Debt Collection: New TCPA Amendment.” The Associate Division Chief, Consumer Policy Division at the Consumer and Government Affairs Bureau announced that a Notice of Proposed Rulemaking would soon be released, and the questions it would likely include.
February 4, 2016 – JJL Process, a technology compliance leader in the process serving industry, is pleased to announce that two ground-breaking compliance initiatives have been launched. The two compliance innovations are TrueServe process server certification and the “Secret Servee” program. TrueServe annual certification of process servers in the field is an 8-hour education multi-section […]
SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it was honored with the 2016 CUSTOMER Product of the Year Award for its industry leading TCPA-focused dialing systems, The Four Clouds. LiveVox’s Four Clouds is an array of risk mitigation dialing systems that provide the flexibility and […]
CEDAR FALLS, Iowa – LocateSmarter, a company focused on providing data for accounts receivable and collection purposes, announced the addition of a VoIP identification product aimed at reducing regulatory risk for their customers. VoIP, short for Voice over Internet Protocols, is beginning to appear more frequently as a substitute for traditional telephone communication. According to Statista, […]
Bulletins from the CFPB often function as rule-making, even though bulletins aren’t technically the way the CFPB conducts rule-making. Both bulletins and consent orders, though, should be viewed by all in the industry as the “writing on the wall,” so to speak. They show the agency’s current line of thinking, and give those companies in the debt industry a map of compliance.
The CFPB has been highly emphatic in requiring both the financial services and the debt collection industry to increase compliance by establishing and maintaining systems and procedures to ensure consumer data privacy in all transactions. All of which have utilized “automated” systems that have proven to be effective and efficient in the credit ecosystem. Millions have been spent by the industry to meet these demands in the past 5-7 years. The National Creditors Bar Association (NARCA) members report a 300%+ increase in compliance costs from 2011-2014.
On Friday, the FCC filed its response to the arguments of the joint Petitioners in the consolidated appeal from its July 10, 2015 Omnibus Ruling. The Commission’s brief addresses the scope of its statutory authority, the definition of an “ATDS”, the meaning of “called party” and the potential liability for calls to recycled numbers, the ability to revoke consent, healthcare-related calls and the emergency purpose exception, and First Amendment challenges to the Commission’s interpretations of the statute.
DULUTH, Ga. — BFrame Data Systems today announced the release of BFrame Portal and BFrame Business Intelligence Dashboard. Both applications are entirely web-based and mobile responsive so they are usable on everything from a desktop to a smart phone. BFrame Portal is an easy-to-use, point and click web application for obtaining individual account information, including […]
JACKSONVILLE, Fla. – Laurie Nelson, Autoscribe Corporation’s General Counsel and Chief Compliance Officer, has been named to the Jacksonville Business Journal’s inaugural class of ultimate attorneys. Laurie has also been recently awarded in the Stevie Awards for Women in Business and the Best in Biz awards. Autoscribe Corporation has more than two decades of innovation and […]
DULUTH, Ga. — BFrame Data Systems today announced a partnership with DocuSign for E-Signature services. BFrame is now a certified business partner with DocuSign and has integrated their signing solution with the BFrame application for a seamless and consumer-friendly signing experience. As example application is payment authorizations on consumer recurring payment plans. BFrame is able […]