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Collection Technology

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions.

Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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10 Questions to Ask your Vendor prior to Selecting your Collection Software Solution: Part I

If you are in the process of evaluating software solutions vendors to automate your first- and third-party collection requirements and whether you evaluate our DAKCS solutions or other industry competitors, we want to provide some guidance on the top 10 critical questions to ask your vendor candidates before you make the investment. In this blog post, we’ll look at the first five questions.

Social Responsibility

KM²Cares: KM² Solutions’ Corporate Social Responsibility Initiatives

At KM² Solutions, success as a multinational business is grounded in becoming a positive and contributing member of the local communities where the company operates.  Its commitment to employees, the environment, and local charitable organizations has become an inalienable part of its operations and strategy.  These initiatives are made possible by KM²Cares, the company’s internal […]

Student Loan Debt

Interactive Intelligence Helps Companies Improve Student Loan Debt Collection

Interactive Intelligence Group Inc., a global provider of collaboration, communications and customer engagement software and cloud services, has released Interaction Collector® for Student Loans. Interaction Collector® for Student Loans helps companies automate the collection process for past-due private and Department of Education student loans. “The flexibility and tracking tools of Interaction Collector® for Student Loans […]

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InterProse Corp Successfully Completes Independent SSAE 16 Exam

VANCOUVER, WA — The InterProse Corporation, a Vancouver, Washington-based creator of cloud software applications for accounts receivable and debt management, announced it has recently completed its examination in conformity with Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization that was performed by an independent accounting and auditing firm. Completion of the SSAE 16 […]

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LocateSmarter’s Chance Hoskinson to Present at May 13 Teleseminar on Skip Tracing Waterfall

CEDAR FALLS, Iowa – LocateSmarter, a subsidiary of CBE Companies, announced their Manager of Consumer Data Strategy, Chance Hoskinson will speak at ACA International’s teleseminar on Wednesday, May 13. The ACA International teleseminar, “Effectively Using the Skip Tracing Waterfall” will cover strategies and technology used to obtain consumer information for the purpose of debt collection. The 90-minute session […]

10 Commandments

New Whitepaper from CBE Companies Examines the 10 Commandments of Onboarding Your Outsourcers

“When your outsourcing partner can shorten the ramp to performance — the time it takes to fully execute on the mission — that positive first impression generates staying power.” This is what CBE’s new whitepaper teaches us right off the bat: any successful partnership with an outside entity requires planning and forethought to achieve any […]

webinar

LiveVox Hosts Panel on Increasing Agency Oversight and Audit Efficiency

§  Panelists will review the latest in creditor-focused regulatory trends, such as vicarious liability, and how simplifying agency management can help provide proactive risk mitigation controls §  Experts will also give insight on how cloud is being used as a cost-effective path to solve traditional agency management challenges such as auditing, performance evaluation, and standardization vs. separation  […]