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Collection Technology

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions.

Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Another Court Refuses to Defer to FCC’s Express Consent Ruling in TCPA Case

A district judge in New York this week certified a class action TCPA case against a debt collection agency where the defendant argued it had express prior consent to call a cell phone because the plaintiff had provided that number to the creditor. The ruling referenced and ignored an FCC order that allowed for autodialed calls to cell phones with express consent.

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Sneak Peak: What You’ll Learn at the Upcoming Free Compliance Management System Webinar

DATE: 18 September 2014 TIME: 2.00 p.m. – 3.15 p.m. Eastern REGISTRATION LINK: https://www1.gotomeeting.com/register/378405025 Ontario Systems is hosting a free whitepaper that gives agencies a leg up when it comes to the ins and outs of a world class compliance management system. One doesn’t need an unlimited budget in order to be ahead of the game. […]

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LocateSmarter Selects Neustar for Consumer Identity Verification

LocateSmarter, a cloud-based data delivery platform, today announced its partnership with Neustar. Through this relationship, LocateSmarter is offering Neustar’s Multi-Point Identity Confidence solution as part of its Priority Phone Scoring feature, which returns a numerical score reflecting the strength of a consumer’s association with any given phone number.