TECH LOCK, Inc., a leading compliance and technology consulting company, announced that it will be donating ten percent of TECH LOCK’s gross paid service fee invoices derived from business conducted with American Collectors Association of Texas members to the ACA of Texas Educational Foundation. In recent years, significant awareness to compliance and risk to reputation […]
The plaintiff alleges an invasion of his privacy and a violation of California Penal Code. Verizon’s argument: the recording of the phone calls actually isn’t a violation since privacy wasn’t breached. The Court, however, appears to be siding with the plaintiff on this one, which could offer some operational clarity for collection agencies in one aspect of how they interact with consumers via cell phone.
Ontario Systems, a leading receivables management technology and services provider, announced the promotion of Casey Stanley to Vice President of Marketing. Stanley rejoined Ontario Systems as Senior Director of Marketing almost three years ago, and has been responsible for developing and executing the company’s strategic marketing, communications, and lead generation strategies. “Casey has done an […]
DebtConnect Online, the leading provider of innovative technology solutions to the debt relief industry, announced first quarter 2014 results which clearly demonstrated significant progress in signing up new users.
Ontario Systems, a leading receivables management technology and services provider, is easing the regulatory burden for its customers in the third-party collection industry.
If you haven’t started your Compliance Management Program, including Service Provider/Vendor audits by now, you should make it part of your 2014 goal.
Ontario Systems, a leading receivables management technology and services provider, announced Phoenix Financial Services selected the company’s collection software package, including its Contact Savvy contact management solution, today to power medical and student loan collections across the entire Phoenix enterprise.
Common challenges for accounts receivable managers are managing time, tasks and communications. New productivity software is coming out all the time, and it’s an easy problem to throw money at. But how do you know which one will be the best fit for you and your agents?
Over the past 15 months Syncom has made a strong commitment to assure its client’s information is secure and that the company will perform their highly productive services compliantly. In 2013, Syncom completely overhauled their IT infrastructure with the latest equipment and operation software enabling them to put policies and procedures in place with the […]
CallMiner, one of the leading providers of speech analytics for call centers, gives insight into the Industry Best Practices for improving collector performance with automated agent scorecards, available for download now. CallMiner worked closely with State Collection Service, Inc., to improve call monitoring, streamline the quality assurance process, and gather business intelligence for the purposes of […]