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Collection Software

Debt collection software is the engine that runs most traditional collection agencies. A collection software suite will allow a call center operator to route the correct accounts to agents, integrate with dialer software to make the calls, and track the effectiveness of any call campaign. All debtor contact information is updated through the collection software interface and most solutions are integrated with other services like skip tracing solutions and mailing services.


TransUnion’s TLOxp and Interactive Intelligence ARM Solution Integrate to Improve Right Party Contact Rates

CHICAGO, Ill. – TransUnion and Interactive Intelligence announced today that TransUnion’s TLOxp® has integrated with accounts receivable management solution, Interaction Collector®. This integrated solution will help organizations improve right party contact rates by giving them access to unique data elements, such as one best phone number, best address, and place of employment. TLOxp offers actionable information that can […]


Experian’s Contact Monitor Strengthens Business Insight on Customer Contact Info

COSTA MESA, Calif. — Experian, the leading global information services company, today released Contact Monitor to help businesses reduce wrong-party contact that supports compliance with the Telephone Consumer Protection Act (TCPA). This new product provides an efficient process for verifying contact lists; keeping them up to date by monitoring and sending daily notifications of phone ownership and […]


Latest Ontario Systems Whitepaper Examines Issues Around Self-Pay Revenue

According to Healthcare Finance News, more than half of provider bills don’t get paid. And for every dollar billed to patients, providers have historically failed to collect 65 cents. Providers are experts at managing insurance reimbursement, but collecting self-pay dollars is a different story. With the average annual deductible for covered workers increasing 255% since 2006 and projected […]


Free Webinar: Effective Design Trends to Improve Consumer Response

WIXOM, Mich., – RevSpring’s next free webinar, which will take place on July 21 at 2 p.m. EST, will outline today’s design trends and principles to maximize revenue opportunities. “Effective Graphic Design for Results” will explore the following: Adapting to Changing Consumer Expectations Maximizing Design Tools to Ensure Response Impact of Quality Graphic Design Relevant Communication […]


Ontario Comments on Columbia Ultimate Acquisition and the Industry Impact

Yesterday’s announcement that Ontario Systems (Ontario) had acquired Columbia Ultimate Business Systems (CUBS) was big news in the ARM industry. These two companies been competitors for years. Both have very mature products that are installed and used at major “players” in our space. Both companies have a large number of third party agency clients. However, what is interesting is that both companies had also expanded into adjacent vertical markets. insideARM contacted Ontario management to ask for further insight into the transaction and for comment on questions we believe the industry is asking.