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Collection Software

Debt collection software is the engine that runs most traditional collection agencies. A collection software suite will allow a call center operator to route the correct accounts to agents, integrate with dialer software to make the calls, and track the effectiveness of any call campaign. All debtor contact information is updated through the collection software interface and most solutions are integrated with other services like skip tracing solutions and mailing services.

Watch this video to learn about DAKCS’ solutions-based recovery software.


CBA Joins the Bandwagon; Files Petition to the FCC for Declaratory Ruling

The Consumer Bankers Association (CBA) has filed a petition for review of the FCC’s July 10, 2015 Declaratory Ruling and Order in the US Court of Appeals for the District of Columbia Circuit. The CBA Petition will be consolidated with the prior Petitions filed by ACA International and others and will be heard as a single case before the Court of Appeals for the District of Columbia.

Economic Data

Stellar Recovery Deploys Revolutionary Predictive Modeling Technology for Big Return on Investment

Since 1977 John Schanck, Chairman of Stellar Recovery, has been in the debt recovery business and has seen just about every technological advance in the industry. From automated collection systems to auto-dialers to emailing, the application of technology has proliferated through the $14 billion a year industry. But it was only after reading an article about “big data” […]


Contract Callers Goes Live with State-of-the-Art Collection System from Interactive Intelligence

AUGUSTA Ga. – Contract Callers Inc. (CCI), a leading provider of debt collection and call center services in the utility, telecom, financial services, and government sectors, has deployed Interaction Collector (formerly the Latitude software suite) from Interactive Intelligence. Interaction Collector provides comprehensive payment processing, credit reporting, dispute resolution, workflow and client reporting tools. “Interaction Collector’s […]

data security lock

Ontario Systems Introduces New Collection Restriction Feature Set to Artiva RM Product

Ontario Systems, a leading accounts receivable technology and services provider, announced it has introduced new patent-pending Collection Restriction functionality to its Artiva RM™ software, aimed at assisting compliance officers, managers and administrators who handle a complex hierarchy of federal/CFPB, State/Province, local and client restrictions. The enhancements will come packaged with the Artiva RM software’s most-updated […]


New Whitepaper Examines Mobile Strategies in a Post-FCC/TCPA World

The whitepaper, developed with DialConnection’s expertise and their incredibly popular webinar, Mobile Strategies in the Ever-Changing Age of Compliance, Presented by DialConnection, looks at four specific best-practice strategies for mobile numbers: Line type identification; time of day for outbound attempts; attempt counters to wireless numbers; and identifying wrong parties.

Pony Express

3 Strategies to Overcome USPS Reform

Due to loss of revenue, the USPS has implemented reforms in an effort to combat changes. These include consolidating as many as 82 mail processing facilities, raise rates, and, perhaps most importantly, single-piece, First-Class mail is expected to be delivered in two to three days, rather than one to two days – and overnight delivery may be eliminated for a considerable portion of First-Class mail. Does that have to affect your collection floor?


RevSpring to Present on the Importance of Electronic Signatures in Accounts Receivables

RevSpring’s Michael McDonnell will moderate a panel discussion, taking place July 21 at 10 a.m. at the ACA International Conference, on the growing importance of electronic signature solutions in the accounts receivables industry. Experts participating in the one hour discussion also include Jon Balon, RevSpring’s Director of Product and Customer Innovation; Michael Klutho, a respected […]

Pile of smart phones

LocateSmarter Launches New Batch Phone Append Product, Movali

LocateSmarter, an online data delivery platform, announced the launch of their new phone append product, Movali. LocateSmarter Co-Founder and President, Chad Benson stated, “From the start of LocateSmarter, our team has sought to solve specific challenges existing in the accounts receivable management space.” Benson added, “For a while now, there has been an overwhelming interest to […]