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Collection Software

Debt collection software is the engine that runs most traditional collection agencies. A collection software suite will allow a call center operator to route the correct accounts to agents, integrate with dialer software to make the calls, and track the effectiveness of any call campaign. All debtor contact information is updated through the collection software interface and most solutions are integrated with other services like skip tracing solutions and mailing services.

Watch this video to learn about DAKCS’ solutions-based recovery software.

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Louisiana Developing Office of Debt Recovery Through Private-Public Partnership

Louisiana Secretary of Revenue Tim Barfield told the state Cash Management Review Board Thursday that the state’s new Office of Debt Recovery (ODR) is on schedule to be fully operational within three years. ODR will be an automated, centralized debt collection office that provides collection services for state agencies. It will include a suite of debt collection […]

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Executive Change: CFPB Enforcement Attorney Appointed Affirm Chief Compliance Officer

Affirm today announced it has hired Consumer Financial Protection Bureau Enforcement Attorney Manuel (Manny) Alvarez as its first chief compliance officer and general counsel. The appointment coincides with Affirm naming investment partners Keith Rabois, from Khosla Ventures, and Jeremy Liew, from Lightspeed Ventures, to the new financial services technology company’s board of directors. Affirm was […]

Student Aid

Webinar Examines Opportunities Within Student Loan Market

The vast majority of collection opportunities within the student loan marketplace have been with state and federal government clients, private guarantors (like Sallie Mae), and private lenders (like large financial institutions). So, what’s available today? That’s the topic of a webinar scheduled for Tuesday, 29 July 2014, at 2.00 p.m. Eastern, sponsored by FICO. REGISTER […]

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Israeli Start-Up Experiments with Automated Debt Collection Approach

At first glance, the differences between the U.S. and Israeli debt collection industries couldn’t be more stark: In Israel, lawyers are typically responsible for debt collection, while in the U.S., the debt collection licensing requirements vary from state to state. But TrueAccord, a new start-up founded by Ohad Samet, actually goes over the heads of […]

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RevSpring Announces emerge As Its Transformational Communication and Payments Platform

RevSpring is pleased to announce emerge as its new transformational, Web-based communication and payments platform. RevSpring’s emerge will offer integrated, multiple communication and payment channels including text, email, IVR as well as a flexible online payment portal that makes it easy for a consumer to make a payment from any device. As consumer communication and […]

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Compliance Experts Urge Collectors to Embrace a Holistic CMS

Historically, collection agencies have viewed compliance as a reactionary, standalone department. Now, there’s an active shift to view compliance as a proactive process that requires full participation and collaboration across all agency branches. Because of this, a collection agency’s compliance management system is not a product. It’s a mindset. What now? As Rozanne Andersen, Chief […]