When the Consumer Financial Protection Bureau released its Advance Notice of Proposed Rulemaking in November, it did not indicate that it had plans to create any new rules to fix issues with the Telephone Consumer Protection Act. But at the kickoff insideCompliance webinar, Translating TCPA for Debt Collectors, expert attorneys said that the CFPB isn’t [...]
December is a contemplative month: we take stock of what we did wrong. We make lists of what we’re going to do right. We drink a LOT of eggnog. Interactive Intelligence will be hosting the perfect webinar for your compliance questions: 2014 Predictions: Compliance Officers Examine the Collections Landscape. Moderated by insideARM.com’s own Mike Bevel, [...]
ACA International, the association for credit and collection professionals, Monday published an analysis of a recent independent study that examined constraints of the Telephone Consumer Protection Act (TCPA) for the public sector. The study makes a compelling case that data no longer supports the enforcement of the TCPA as it was originally written.
Today we are announcing the launch of our newly-redesigned CFPB Resources page. The page will focus on developments and documentation from the CFPB in its regulation and supervision of the debt collection industry.
A state court judge in California last month dismissed Telephone Consumer Protection Act (TCPA) claims against a debt collection agency in a case brought by a consumer. While the details of the case are specific to the company in question, at least one law firm thinks it might create defense opportunities for other ARM companies.
Now that the Consumer Financial Protection Bureau has added 5,329 complaints about debt collection to its Consumer Complaint Database, the total number of complaints has ballooned to more than 155,000. The CFPB released this new data to the public at the same time that it announced an Advanced Notice of Proposed Rulemaking that seeks to [...]
The number of lawsuits filed against debt buyers and collectors claiming violations of the Fair Debt Collection Practices Act (FDCPA) declined seven percent in 2012 compared to 2011 after years of steady increases.
What makes TCPA suits against collection agencies the Golden Geese that they are is: they’re a per-instance ding. Alternatively, under the FDCPA, plaintiffs may recover actual damages, attorney’s fees, costs, and statutory damages up to $1,000. While the first three are either market-flexible or regularly updated, the statutory damage cap has not changed since the [...]
Lawyers at a summit hosted by the U.S. Chamber of Commerce, a conservative think tank, argued that legislative intervention is necessary to tame the Telephone Consumer Protection Act. Don’t miss the latest “news you can use” about TCPA compliance; register today for our latest webinar, insideCompliance: Translating TCPA for Debt Collectors.
Halloween’s a weird day in the Midwest. It’s not just because the corn subsidy circle of life begins anew as little kids shove high-fructose candy down their throats. The process is a bit more complicated, especially in my hometown of St. Louis, Mo. In a custom that’s foreign to the rest of the country (I [...]