We’ve all heard of car insurance, home insurance, renter’s insurance, health and dental insurance, business insurance, malpractice insurance and yes, even pet insurance! But how about data insurance? Our customers have stated that 15-20 percent of a collection agency’s bottom-line goes toward the cost of compliance. Here’s something new to think about: If you currently […]
Debt industry compliance professionals in both the Columbus, Ohio, region; and the Atlanta, Georgia, region, met this past week in regional discussion groups to talk, as peers, about issues each person is facing in an industry defined more by flux than by clarity. These meetings, hosted by The Compliance Professionals Forum, (and made possible by the […]
“Unfair, unreasonable, and inadequate, and it cannot be approved” says the Honorable Edmond E. Chang, US District Court Judge, of a proposed settlement in a TCPA class action case. The opinion is a fascinating discussion on the judicial approval process for a class action settlement. The court’s consideration of the reasonableness of the attorney fee request is particularly enlightening.
August FDCPA litigation statistics show large litigation drops for two successive months. That’s according to the monthly report from WebRecon LLC (WebRecon) statistics on consumer litigation. FDCPA litigation was down by 12.6% in July after dropping 7.5% in June. While the trend is welcome, FDCPA litigation is still up significantly year-over-year. In fact, litigation totals are […]
SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that its Corporate Counsel, Mark Mallah will join David Kaminski of Carlson & Messer to discuss the impact of the FCC Ruling on consumer contact approaches in the financial services/ARM industry at next week’s Midwest Compliance Symposium taking place […]
In an effort to find solutions to the dilemmas posed by the latest FCC-TCPA ruling, DAKCS Software Systems polled its customers about the use of dialing and messaging technology and the FCC decision. Based on the data gathered, DAKCS highlighted four ways to help mitigate the risks of using dialing and messaging technology, in addition […]
SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will conduct a webinar for healthcare revenue cycle executives to understand the FCC’s latest ruling and its impact on contacting patients. The webinar, conducted in partnership with Healthcare Financial Management Association (HFMA), will take place on Tuesday, […]
Let’s say you are enrolled in an airline sky miles program, and you give them permission to call or text you on your cell phone if they need to contact you about your upcoming flights. But you decide you no longer want to get those texts and cell phone calls. According to the new Federal […]
There is a lot in the FCC’s July Consent Order that gave most in the collection industry pause – but of particular concern was the idea of the “one-strike” rule, and how it relates to consumer consent. Per the FCC, “[T]he TCPA requires the consent not of the intended recipient of the call, but of […]
On the heels of the Consumer Bankers Association announcement of its filing a petition for review of the Federal Communications Commission’s July 10, 2015 Declaratory Ruling and Order, the U.S. Chamber of Commerce joins the band. This brings to six the number of petitions filed in this matter.