According to a report on The Hill website, House members from both parties have suddenly realized that new FCC TCPA rule clarifying auto-dialer restrictions related to mobile numbers will hamper their own efforts to reach constituents. They ask, well… how will we get consent?
Given the data that must be weighed by a creditor or debt collector in determining where a consumer resides – the area code of the number called, the zip code of the residence of record, any statements by the consumer about his or her place of residence – it is certain that the Discover Consent Order will be the start of yet another flood of consumer lawsuits against the collection industry regarding the calling of consumer cell phones.
On June 18, the FCC voted on a package of declaratory rulings under the Telephone Consumer Protection Act (TCPA). The rulings are designed to close loopholes, provide clarity on how the Commission interprets TCPA, and affirm consumers rights to control the calls they receive. The rulings will have substantial impact on marketing and customer operations […]
The recent order issued by the FCC regarding the TCPA encompasses 138 pages (including hundreds of footnotes) and created an instant tidal wave of questions, comments and uncertainty about the use of telephone technology to contact consumers on mobile phones. After digesting the order, Moss & Barnett attorneys John Rossman and Mike Poncin share what you need to know.
The total number of lawsuits filed by consumers claiming violations of the Fair Debt Collection Practices Act (FDCPA) increased substantially in June. The increase was 16% over the same time last year. There was also a double digit increase from the prior month. According to data from Web Recon, Telephone Consumer Protection Act (TCPA) cases […]
On July 14, 2015 the PACE filed a Petition in the U.S. Court of Appeals for the Seventh Circuit in the matter of Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, Declaratory Ruling and Order.
In June, EBay and PayPal revised their user agreements to include a statement related to their ability to communicate with customers via autodialed calls and text messages for various purposes, including collecting a debt. The change raised eyebrows. Yesterday, they tried again, in the wake of the FCC’s release of its TCPA ruling last Friday. But they still may not have gotten it right.
The Compliance Professionals Forum held local meetings last week for compliance peers in Rochester, NY and Wheaton, IL. The groups shared information and best practices about TCPA, policies and procedures, and their most pressing pain points.
With all of the uncertainty created by the FCC’s recent omnibus ruling on the Telephone Consumer Protection Act, insideARM is producing two separate webinars – on Tuesday and Wednesday – that seek to provide some clarity for the industry on the wealth of questions now raised.
On the cusp of rush hour Friday evening, the Federal Communications Commission finally released its long-awaited (since June 18) TCPA Omnibus Declaratory Ruling and Order.