We’re coming up on two weeks since the FTC held its hearing on a proposed Declaratory Ruling and Order on the TCPA. You may remember this. The FCC, it seems, has momentarily forgotten. insideARM looks at some things you can do while waiting for the FCC to finally publish its ruling.
WASHINGTON, June 18, 2015 – The Federal Communications Commission today adopted a proposal to protect consumers against unwanted robocalls and spam texts. In a package of declaratory rulings, the Commission affirmed consumers’ rights to control the calls they receive. As part of this package, the Commission also made clear that telephone companies face no legal […]
ARM industry experts were not optimistic regarding the proposed Declaratory Ruling. As it turns out, based upon the dialogue at the hearing, industry concern and pessimistic outlook was justified.
We wanted to provide this reminder to anyone interested in the outcome of the Federal Communications Commission (FCC) meeting, which will cover the proposed Telephone Consumer Protection Act (TCPA) Declaratory Ruling and Order. The open Commission meeting takes place tomorrow, Thursday June 18, from 10:30-12:30 EDT. The event may be watched live online as well.
These collectors operate outside the purview of the CFPB and with the full authority of those government agencies. These collectors frequently charge exorbitant fees and often hold the ability to effect wage garnishments, arrest, and even foreclosure against consumers. The consumers most vulnerable economically, are often caught in this cycle compounding the possibility of mistreatment.
Text messaging is an easy, quick, convenient, and effective means of communication for everyone. Except debt collectors. Texting with consumers opens a deep gulf of compliance issues, regulatory hassles, and pitfalls that are almost certain to end in lawsuits. While there isn’t a clear answer, yet, as to how a collection agency can communicate with […]
MUNCIE, Ind. – Ontario Systems, a leading accounts receivable technology and services provider, announced today that it will be supplying a variety of digital media from Chief Compliance Officer Rozanne Andersen after the Federal Communication Commission (FCC) open meeting on June 18, in order to analyze and comment on the proceedings both in real time […]
Some questions had definite answers from panelists; however, many of the questions highlighted confusion within the laws and regulations themselves. While the FTC requires one thing, the CFPB may require something entirely different — and often contradictory. And because there is little cohesion among state laws, compliance suffers across the board. Still, even recognizing the areas of confusion can help an agency in their compliance plan. Better still, though, would be some kind of definitive answer.
FCC Chairman Tom Wheeler’s TCPA “Fact Sheet” on forthcoming declaratory rulings issues should scare the heck out of any business using any telephone to reach potential, current or former customers. I believe the rulings will have a substantial impact on customer operations in the financial services industry.
In this instance Chairman Wheeler has chosen to act through declaratory rulings. He has circulated his proposed declaratory rulings to the other commissioners, thus bypassing the notice and public comment period required under the formal rule-making process.