Collection Laws and Regulations Feed Link

Collection Laws and Regulations

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors.

The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

data security lock

Ontario Systems Introduces New Collection Restriction Feature Set to Artiva RM Product

Ontario Systems, a leading accounts receivable technology and services provider, announced it has introduced new patent-pending Collection Restriction functionality to its Artiva RM™ software, aimed at assisting compliance officers, managers and administrators who handle a complex hierarchy of federal/CFPB, State/Province, local and client restrictions. The enhancements will come packaged with the Artiva RM software’s most-updated […]


Helen Mac Murray, Attorney General Consultant to DBA International, Selected for Inclusion in Best Lawyers in America® 2016

Attorney Helen Mac Murray of Mac Murray, Petersen & Shuster LLP (MPS) and Attorney General Consultant to DBA International, has once again been selected for inclusion in The Best Lawyers in America® in the field of Government Relations Practice. This is Mac Murray’s second year in a row receiving this distinctive recognition. Since it was […]

Opinion on Red Keyboard Button.

FTC’s Reilly Dolan Lists Those Banned From Debt Collection, and Discusses Industry Self-Regulation

Earlier this week, Reilly Dolan, Associate Director, Division of Financial Practices at the Federal Trade Commission posted a blog about the debt buying industry and its efforts to self-regulate. Click here to read the full text of the piece, which offers insight into the regulator’s expectations. Also of interest is the link to the 75 bad apples recently banned from the debt collection business.

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Eleventh Circuit Court Cites “Plain Language” of the FDCPA, Rules in Favor of Capital One in Debt Collection Case

If an entity acquires a debt in default and tries to collect on it, does that automatically make it a “debt collector” under the Fair Debt Collections Practices Act? Several courts, including the Third, Seventh, and Sixth Circuit Courts of Appeals, all said yes it does. In a surprise ruling earlier this week, however, the […]


Ontario Systems Adds Sessions Firm Partners to Roster of PowerUp 2015 Presenters

MUNCIE, Ind. – Ontario Systems, a leading accounts receivable technology and services provider, announced it has added Sessions Firm partners David Israel and Michael Del Valle to the company’s roster of presenters at its annual customer and collection education conference, PowerUp 2015. Sessions, Fishman, Nathan & Israel, LLC, is the nation’s leading consumer protection defense […]