A recent Circuit Court opinion examined the issue of what constitutes adequate verification in the context of multiple requests for validation by the consumer focused on a specific portion of a debt. While it has been argued that the case requires a debt collector to provide itemized statements whenever any request for validation is received, this interpretation is not borne out by a careful reading of the case and other applicable precedent.
The 8th Circuit Court of Appeals Friday upheld a lower court’s ruling that a defendant collection agency was entitled to some $33,000 in attorney’s fees and costs in an FDCPA case found to be brought in bad faith and specifically for the purpose of harassment.
Is that interesting enough? No? Well, it involved an outspoken consumer advocate’s gloating posts on a debtor-focused message board, posts that ultimately led to the awarding of fees.
On Aug. 14, 2014, ACA International submitted extensive comments on a revised proposed debt collection rule issued by the New York State Department of Financial Services
New York Attorney General Eric T. Schneiderman today announced that his office reached a settlement with one of the largest debt collection firms in New York State to ensure that it does not file legal actions against New Yorkers to collect on payday loans.
In a very long feature article running in The New York Times Magazine, author Jake Halpern explores the world of debt brokers and buyers through the eyes of two veteran collection professionals.
How can The Medical Debt Responsibility Acts of 2011, 2012 and 2013 improve medical debt collections?
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The Federal Communications Commission (FCC) is currently being urged to provide guidance and make rules more clear in its regulation of the Telephone Consumer Protection Act (TCPA). Two separate petitions for clarification have received attention lately, including from a group of U.S. Representatives.
The Idaho Department of Finance recently issued guidance to assist licensed collection agencies in complying with the Idaho Collection Agency Act. The department issued the guidance in response to an Idaho Supreme Court decision that impacts the way collection agencies are required to operate under the provisions of the act. The Supreme Court decision specifically addressed a collection agency’s ability to collect fees and other charges related to a consumer’s debt.
LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations, announced that its In-House Counsel, Mark Mallah, will join audit consultants to discuss the top questions asked and strategies created by today’s ARM contact center leaders in response to TCPA and CFPB pressures. The webinar takes place Wednesday, September 17th at 2:30pm EDT/ 11:30 am PDT.