North American Credit Services (NACS) and Medical Services of Chattanooga employees are taking part in the National Customer Service festivities throughout the month of October, an initiative organized to promote and support year-round quality customer service.
Global International announces Mark Sena, former Vice President, Business Development at Teleperformance ARM has joined their Business Development team and is responsible for U.S. Sales.
J.C. Christensen & Associates (JCC), an Array Services Group company, was recognized by Resurgent Capital Services for collection performance during the Debt Connection Symposium and Expo in Las Vegas on September 9.
Due to strong growth, Empereon Marketing and Constar Financial Services (Empereon-Constar) are proud to announce that they are expanding into a second Phoenix location. This multi-million dollar expansion enables Empereon-Constar to add another 750 jobs to the Phoenix area beyond their current 1500 employees nationwide.
A rundown of all the recent ARM news important to Mike Ginsberg.
Enhanced Recovery Company, LLC (ERC), a leading minority-owned Accounts Receivable Management company in the U.S., along with RLJ Equity Partners, LLC, a middle-market private equity firm founded by Robert L. Johnson and The Carlyle Group, announced that ERC has acquired TMone, LLC, a rapidly growing and widely recognized leader in the Business Process Outsourcing (BPO) space.
Vision Financial Corp has operated a contact call center for nine years in Rockford, Ill. Today, the company announced plans to open a second in September 2013.
Array Services Group (Array), a leader in Revenue Cycle and Accounts Receivable Management and Call Center Solutions, adopts a Minnesota highway as part of Minnesota’s Adopt a Highway Program; a public service program for volunteers to pick up litter along Minnesota’s highways.
Array Services Group (Array) and its three innovative business units, CareCall, ProSource and J.C. Christiansen & Associates, are excited to announce the launch of an enhanced, user friendly website along with a dynamic new social media presence on LinkedIn, Facebook, Twitter, and Google+.
Gamification has been very successfully used within incentive programs for years. It’s the perfect way to incent call center workers, including debt collectors.