WEST MONROE, La. – For the fifth consecutive year, Coast Professional, Inc. (Coast) is included on Inc. Magazine’s 500/5000 list of America’s fastest growing companies. Based on the company’s revenue growth, Coast was ranked #1967 out of 5,000 enterprises. Coast has demonstrated continued revenue growth over the past decade, and remains focused on regulatory compliance […]
Yesterday, I was honored to be among the small business representatives who testified in front of the Small Business Review Panel for the CFPB Debt Collector and Debt Buyer Rulemaking. We testified from 9:00 AM to 5:00 PM; the feedback centered around three main themes.
The debt collection proposals outlined by the CFPB for the SBREFA panel are driven in large part by the CFPB’s reliance on the data derived from its complaint portal and a consumer survey conducted by the Bureau over several months in 2014-15. The survey results are remarkable in how closely they mirror the complaint portal data.
When collectors get sued in an FDCPA action, they face a steep uphill battle. Courts apply the very pro-consumer “least sophisticated debtor” standard when evaluating a collector’s communications, and most violations of the Act are “strict liability.” However, courts have gradually been demanding more and have rejected suits based on hyper-technicalities.
On August 4, 2016 the CFPB released a rule providing safe harbors from liability under the FDCPA for certain actions taken in compliance with mortgage servicing rules, but after the consumer has made a cease communication request. This will interest the ARM industry more broadly as it may signal a willingness to provide safe harbor where notification requirements are in conflict with the consumer’s interests.
MANCHESTER, United Kingdom — Phillips & Cohen Associates (UK), Ltd., the UK arm of the globes’ leading deceased account management specialist, today announced its intention to start providing Mortgage Administration Services with immediate effect. After a lengthy and stringent authorisation process, the business is delighted to confirm that it has obtained permission to provide Mortgage […]
United Recovery Systems and its Family of Companies Becomes Alltran HOUSTON, Texas – Alltran, a solutions provider of advanced revenue cycle, accounts receivable management and contact center solutions, announced this week that United Recovery Systems has officially changed its name to Alltran. United Recovery Systems, has recently undertaken an extensive rebranding effort of its divisions and […]
Agenda and panelists just announced for CFPB debt collection field hearing on Thursday, July 28.
What do you get when you bring together twenty Creditor Grantors with fifteen ARM Agencies and have over 160 intimate, yet formal appointments? You get one of the most productive events in the history of the industry: insideARM’s Inaugural One-to-One Appointments Forum.
The trend makes first-party outsourcing services more accessible to the B2B market Once focused almost exclusively on eleventh-hour contingency collections, a growing number of commercial collection agencies are collecting debts as young as 30 days past due, making the benefits of first-party outsourcing more accessible to B2B clients. This trend is fueled by business forces […]