Agenda and panelists just announced for CFPB debt collection field hearing on Thursday, July 28.
What do you get when you bring together twenty Creditor Grantors with fifteen ARM Agencies and have over 160 intimate, yet formal appointments? You get one of the most productive events in the history of the industry: insideARM’s Inaugural One-to-One Appointments Forum.
The trend makes first-party outsourcing services more accessible to the B2B market Once focused almost exclusively on eleventh-hour contingency collections, a growing number of commercial collection agencies are collecting debts as young as 30 days past due, making the benefits of first-party outsourcing more accessible to B2B clients. This trend is fueled by business forces […]
MUMBAI — Dhanthak & Co., owners of 55,000 sq. foot commercial space in Andheri east, is seeking a new collections partner. The company has had BPO operations, such as collections and accounts processing, running out of its premises for the last 5+ years. One of our 250 seat centers is available in August 2016, as […]
The launch of the client-dedicated facility in Alvin, TX, closely follows the new call centers Empereon-Constar opened in Greenville, SC, and Baja, Mexico PHOENIX, Ariz. – Empereon-Constar, a leading provider of comprehensive contact center solutions that span the entire lifecycle of a consumer account, today announced plans to open its newest – and largest – […]
Almost two years ago, Kaulkin Ginsberg wrote that there were potentially sizable, albeit risky, collection opportunities in China. Since that blog, China’s non-performing loan (NPL) market has grown substantially and caught the eyes of notable investors – such as Wilbur Ross, chairman of private-equity firm WL Ross & Co. – and reporters in the U.S. […]
The New Alorica Will Employ More Than 91,000 People in 154 Locations Spanning 16 Countries Across Five Continents IRVINE, Calif. — Alorica Inc. (Alorica) has entered into a stock purchase agreement to acquire Expert Global Solutions (EGS) to form a new global customer experience organization. In 2015, these businesses generated an aggregate of approximately $2.3 […]
insideARM announces its Second Annual First Party Outsourcing Summit and the launch of the website for the event. The Summit is set for October 17-19, 2016 at the Eaglewood Resort & Spa in Itasca, Illinois (just 20 minutes northwest of Chicago’s O’Hare airport). Agenda details will be published in the near future. Registration for the […]
ONTARIO, Canada — National Credit Recovery International, (NCRI), a leading Credit Intermediation and BPO services provider based in Mississauga, Canada and servicing nationally scoped Canadian and US clients, is pleased to announce the launch of a new dedicated operations division focusing on the provision of BPO services such as First Party Collection, Customer Care, Retention […]
Owner Resource Group, LLC announced yesterday it has acquired GC Services, LP, one of the oldest and largest accounts receivable management companies in the United States.