For the past 15 years lawyers have artfully drafted agreements that address such things as whether the accounts being worked are “in default” and whether the employees of an agency working the business are “de facto” employees of the creditor. Often the contract would require that those same employees be segregated from the rest of the company and/or working in isolated space. Numerous other provisions in First Party service agreements all have their genesis in deMayo. Times have changed.
Las Cruces, New Mexico – Empereon Marketing, LLC and Constar Financial Services, LLC (Empereon-Constar), celebrated the fifteenth anniversary of the opening of its New Mexico call center. Located in Las Cruces, New Mexico, the modern, employee friendly contact center offers bilingual call center services on behalf of Fortune 500 clients and is proud to provide […]
YUMA, AZ – TSW Global Solutions announces the opening of its new Call Center facility in Ortigas Center, Philippines, with 200 call center seats. TSW Global Solutions is a growing contact center company in the Philippines, striving to develop long standing associations with clients based on transparency, trust and high quality work. Chief Operating Officer […]
Norwell, MA – EOS USA, a leading provider of customer care and accounts receivables management services, is pleased to announce the expansion of its operations with a commitment to open a new, 20,000-square-foot, state-of-the-art facility in Somerset, KY later this year. This new customer care call center will serve as the company’s flagship location for […]
insideARM.com and The iA Institute formally announced today the ARM industry’s first ever conference focusing on First Party Collections and First Party Outsourcing. The inaugural event will be held on October 13-14, 2015 at the Oakridge Hotel and Conference Center just outside Minneapolis, MN.
New York, NY – KM² Solutions is proud to announce the expansion of two BPO contact centers located in the Caribbean and in Central America. The expansion of these facilities is directly tied to the surge of new business from both existing clients and new client starts. Furthermore, the growth signifies KM² leadership within the region […]
Convergent Revenue Cycle Management, Inc., a national provider of healthcare revenue cycle management and patient access solutions to top hospitals, has announced that Mark Schanck has been promoted to company president.
The SKYLINK Group of Companies today announced that Melissa Hobbs, has joined the firm in a newly created position, as a Senior Vice President and member of our executive team, reporting to Jason Brunet, Chief Business Development Officer.
KM² Solutions, a leading US-based contact center services provider, announces leadership transitions to its senior management team. These transitions reflect the company’s recent growth and its continued focus on strong leadership and innovation.
The SKYLINK Group of Companies is pleased to announce the appointment of Sanj Ark to the position of Chief Operating Officer (COO) of SKYLINK Receivables Inc., and Integrity First Telesolutions Inc., effective on the 15th of March, 2015.