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Collection Software

Debt collection software is the engine that runs most traditional collection agencies. A collection software suite will allow a call center operator to route the correct accounts to agents, integrate with dialer software to make the calls, and track the effectiveness of any call campaign. All debtor contact information is updated through the collection software interface and most solutions are integrated with other services like skip tracing solutions and mailing services.

Watch this video to learn about DAKCS’ solutions-based recovery software.


Nine Strategies that Leverage Technology for More Effective Skip-Tracing

I’m sure you’ve heard the expression “work smarter, not harder.” In today’s environment you need to do both to grow your business. Utilizing skip trace technology is a business-growth engine because it takes care of “easy” day-to-day activities like phone number identification and change of address, while at the same time working harder to solve […]

Patient Engagement

LiveVox Discusses Approaches to Optimizing Patient Engagement Strategies in a Changing Insurance Landscape

LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will join operations experts from IHMS, in partnership with the Healthcare Financial Management Association (HFMA), to provide insights into the top insurance enrollment challenges moving into 2016 and innovative approaches to adapting existing resource to optimize patient engagement and […]


Executive Change: Quantrax Corporation Announces Appointment of Mark Namba as Director of Business Development

Bethesda, MD — Quantrax Corp. would like to introduce Mark Namba as the Director of Business Development and Strategic Analytics. As the Collection Industry looks for the right technology to carry it into the next era, “Quantrax is well positioned to be the software of choice for the future, and the addition of Mark Namba […]


Alpha IT Services Announces New Accounts Receivable Management System, “MARS”

Houston, TX – Alpha IT Services proudly announces its new system for accounts receivable management. The new application, aptly called “MARS” – for “Manage Accounts Receivable System” – is a complete solution that is capable of not only managing accounts, but also putting controls into place for tracking, reporting and reconciling all aspects of the […]


United Debt Holding Starts Using ComplyARM Dashboard Digital Compliance Management Platform

Castle Rock, CO – United Debt Holding is proud to announce they have selected the ComplyARM Dashboard platform to enhance their compliance management system requirements. As part of United Debt Holding’s compliance initiatives the company has decided to leverage the powerful technology behind ComplyARM Dashboard to help improve the flow of compliance related communications and […]

Question Mark Balls

“Is This a Dialer?” — Five Industry Attorneys Weigh In

As recently as NARCA’s fall conference in Washington, D.C., the question of is or isn’t something a dialer still comes up in panel Q&As. Dialers, and the one-strike rule, probably cause the most confusion, currently, in the industry in the wake of a declaratory ruling that was intended to explain it all to us. We reached out to several industry attorneys with a dialer question that came up in one of our webinars, and we’ve provided their answers below.

Businesswoman with fists in air looking up

TECH LOCK Certified 2.0 Now Available

TECH LOCK, Inc, a RevSpring company, is now offering TECH LOCK® Certified 2.0 – ARM Industry Service Provider to collection agencies, collection law firms, letter partners, data providers, and more. With TECH LOCK Certified 2.0, organizations can overcome the weaknesses of independent third-party audits and provide compliance assurance to creditors, issuers, and debt buyers contracting […]


Telrock Announces Availability of its New V5 ‘TAS’ Digital Engagement Platform with SmartCollect

Telrock Systems announces the availability of Telrock Account Servicing 5.0 (TAS) Mobile First, Digital Engagement Platform; comprising of its new Product module, SmartCollect. TAS is a market leading Software as a Service (SaaS) Digital Engagement platform that provides major banks, other FSO’s, utility companies and specialist players in the consumer credit market with a highly […]

balloons, celebration, congratulations

Ontario Systems Names Hall of Fame Award Recipients at PowerUp 2015 Conference

Annual receivables and revenue cycle management education event and customer conference highlights Innovation, Technology and Leadership INDIANAPOLIS, IN – Ontario Systems, a leading receivables and revenue cycle management technology and services provider, has announced the recipients of its annual Hall Of Fame Awards at PowerUp 2015, the company’s receivables education and customer conference. Selected from a […]

Abstract global technology background

Stellar Recovery, Inc. Selected as One of Jacksonville Business Journal’s 2015 BizTech Award Honorees.

Stellar Recovery, Inc. has been awarded the prestigious Jacksonville Business Journal’s 2015 BizTech Award for Collaboration.  This award honors those who have set the bar in developing, utilizing and leading when it comes to the use of technology in their own company and with their business partners. A total of 17 honorees are being lauded for their […]